All Things
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All Things
A community "Wall of Fame" and archive of write-ups, posts, video and everything ""
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Scooped by Kelly Hungerford!

When is The Right Time To Hand Over An Online Community?

When is The Right Time To Hand Over An Online Community? | All Things |
Are you thinking about building an online brand community? 95% fail within the first 12 months. Click to read more about the most common fail factor and how you can get around it.
The post When is The Right Time To Hand Over An Online Community?
Kelly Hungerford's insight:

 In November 2014, I left my role as Head of Content, Community, and Customer Care.  And last month, I handed over my last community, #BizHeroes. That's right! a year after no longer being employed. I handed over in October 2015.


Why? There were many reasons, but I boil it down this:

Communities aren't (or shouldn't be!) a marketing tactic or campaign. They are a strategic investment in people. To grow a community to a place where leadership can change with only positive ripples to come, the community needs to have strong legs. 

In the case of #Bizheroes, handing over the community when I left the company would not have benefited the community or


There are no better peeps than the ones I met during my five-year journey with Thanks to everyone I met along the way and I look forward to staying in touch. 


Note: this magazine is no longer kept up to date. But I'm keeping it for old time's sake. It's filled with so much goodness! 



Because the single most cited fail factor for online communities is handing over too soon

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Marketing Tip of The Week: Learn to Use Twitter Lists

Marketing Tip of The Week: Learn to Use Twitter Lists | All Things |
Kelly Hungerford's insight:

Although Twitter has already been around eight years, how many people do you know who really leverage lists?


Lists are a great way to narrow in the content you want to see for targeting leads, keeping a pulse on topics and as Donna mentions, curating a paper.


One more way  that isn't mentioned here that I like using lists is with If you sync your lists with the each time you update a list anyone who had embedded your list will have the benefit of the most up to date members on your list.


This is a feature that not a lot of people know about yet on and it's a great one!



Daniela Conte's curator insight, November 2, 2019 5:46 AM
Le liste di Twitter sono uno strumento utilissimo per seguire interessi, parole chiave, gruppi di account. Impariamo a utilizzarle con questi utili consigli!
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Why Paperli Rocks ScentTrail Marketing

Why Paperli Rocks ScentTrail Marketing | All Things |
Kelly Hungerford's insight:

Following up on a curation service "Either/OR" conversation that took place on G+ a couple of weeks, Marty Smith (markter, curator and publisher) authored this post about why he loves and where the value lies. 


Both Marty and I are firm believers that services such as,, Storify ( and the list goes on) compliment each other nicely, however if there is only time for one in your busy day, then your requirements and marketing goals will ultimately decide which is most useful for you. 


Thanks Marty! YOU ROCK!

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100 Content Marketing Tools for PR: From Content Marketing Software to Content Curation

100 Content Marketing Tools for PR: From Content Marketing Software to Content Curation | All Things |

100 sites to help you build your social newsroom. 

Kelly Hungerford's insight:

We have entered the age of the "Me Enterprise" and being our own social newsroom is an essential part of our daily work routine. How do you source, publish and promote the news relevant to your internal and external audiences? 


Here's a comprehensive list of 100 services that help PR professionals. I would stretch that category and say they are useful to anyone who is at the front line of publishing - we're all editors now and the online world is our social newsroom. How do you manage yours? 


Here are four services I use daily and I've found after two years of experimenting, I can get away with just these four, but am hard pressed to do as much as I do on a daily basis with less.  


As expected, is at the top of my list. Here's how I do more with less (thanks Marty Smith for the inspiration - love that line!)




-monitoring: I can use as a personal, or team monitoring tool. It allows me to quickly, and easily aggregate the news I need on topics, trends or industry via mulitple news feeds source in order to gain social intelligence on topics, trends, industry, people, compeitors. It compliments traditional intel within the organization to give a full picture around a topic. 


-sourcing: from my paper(s) I can scan and quickly find engaging and relevant content to share with communities. 


-distribution: quickly surfaces the most relevant content and if there is something I don't find, but would like it included, I can curate it in by hand and distribute an email newsletter to anyone subscribed. As well as I can share papers with communities across social networks but as an intel tool, the automation of topic or industry relevant information, daily, is key. 


-engagement: not only can I use this as an intelligence tool, but with a paper laser focused, the content is relevent to external audiences and stands alone as a viable inbound marketing tactic(tool) to attract the right audience of like-minded people. 


The one thing that would top of the service is an integration with buffer or another scheduling tool. That would save me a step in my routine. As you can imagine, I'm on top of our team to get that implemented! 


2. Hootsuite: 


It is essential to be able to schedule information for consumption across networks. Hootsuite is one of the most affodabe tools available to help you distribute your news to the right audiences at the right times


3. Savepublishing:


Essential to anyone who manages and administers social networks. It identifies shareble (in length) tweetable phases within a body of text. It is an invaluable tool!


4. Your own blog, or 


Every editor in chief needs a place to call home. If you don't have your own blog, then is an amazing place to call home. It allows you to not only build your web presence and establish yourself as a thought-leader within a niche or domain, but it also serves as a quasi-blog for those who don't have the time, or yet the desire, to maintain their own blog. 



These four tools are all I need. What does your social newsroom look like? Can you do more with less? 


malek's curator insight, March 7, 2013 10:31 AM

Everyday new curation front.

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Drive Traffic Using Content Curation Tools

Drive Traffic Using Content Curation Tools | All Things |
Those of us with websites are always thinking of ways to drive traffic there. We want to share information. We put a lot of effort into keeping our sites current, so that we can share it with other...
Kelly Hungerford's insight:

Be More Visible hits the nail on the head with a trilogy of tools that work fantastically well together to increase visibility and drive traffic; Storify, and use it as a monitoring tool and automatically generate relevant news on any topic or use it to support your content marketing strategy. It's an efficient tool and time saver - let it do the heavy "content" lifting for you - you take it from there.'s great at extending your web presence and establishing thought leadership on a topic.

Storify: quickly turn content into stories. I like using it to gathter quoatables on Twitter. 

The three are great stand-alone tools, but they also compliment each really well. Here's are two examples of how I use the tools together. - 

I use my as a MONITORING tool, and then SCOOP articles and content of interest into my Mag on

This "All Things" is an example. Instead of checking Google news, alerts, RSS, daily, I go to my paper and check what's new then decide from there where the content goes: a tweet, an editorial calender for blog posts, my   It saves me time from scouring the web. 

It's quick, easy and efficient way to stay on top of news. Storify: 

I use very often to creating Event Papers. I love using the service to build awareness moving up to an event, covering what's happening during the event and then posting the "best of" after the event.

During the event I always create a Storify to capture what's happening and share that during and after.

I love Storify for captuing what I call "quoatables" - tweets that can be used to give context about the event, highlight great speakers and convey the emotion and energy of the event. I also make Storify's for ÎweetChats. They are great for sparking ideas for blogposts! 


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SEO Topics: What to Write. How to Rank.

SEO Topics: What to Write. How to Rank. | All Things |
Kelly Hungerford's insight:

If you want an SEO strategy that works, Andy Crestodina from OrbitMedia is top of the game.

Andy says "Search engines are, of course, a way to find what you are looking for. But they’re also a way to find what your audience is looking for." and then he shows us exactly what we need to do, and how.

This post is packed with SEO-savvy content strategy tips for figuring out what topics your market is looking for and how to help them find it on your site.

Must read, you won't be sorry!

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Some Thoughts on Monetizing Twitter Chats and Getting Sponsors

Some Thoughts on Monetizing Twitter Chats and Getting Sponsors | All Things |
As we close in on March, #Blogchat will have its 4th birthday, having started on March 22nd, 2009.  And over the past 2 years I don’t think any chat other than probably Jessica Northey’...
Kelly Hungerford's insight: was a #blogchat sponsor this past month of December. The partnership went off without a hitch and both Mack and I were really pleased with the sponsorship and how it turned out. Mostly we were pleased that it was good for both our communities. 


Mack's insight on getting sponsors for tweet chats applies to any sponsorship. Bottom line - it can't be just about the money. 



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Look What's New! Curated Email Newsletters

Look What's New! Curated Email Newsletters | All Things |
Kelly Hungerford's insight:

Back in November we launched what I think is one of the best features has going: the curated email newsletter. Here's why:


The curated email newsletter extracts the entire front page of your paper and distributes it to the inbox of subscribers with every new edition. This is great for publishers who take the time to fine-tune their content, ensuring that articles, images and videos are on topic, but even BETTER for subscribers to that email. 


The curated email is like a recieving a visual RSS , daily. 


For publishers we've added the ability to export the html code so you can use it with your 3rd party email client. Additionally, we've just added a csv file upload so you can import up to 10k contacts to invite to your paper. 


Publishers that are using this feature and receiving raving reviews from their subscribers for providing top quality, topic specific content on a daily basis. 


Talk about service! 


The curated email newsletter is a Pro service. 

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Scooped by Kelly Hungerford! New Responsive Design Paper View New Responsive Design Paper View | All Things |
Kelly Hungerford's insight:

Did you hear the news? We launched a new look and feel based on Twitter's Bootstrap framework and CSS media queries. Result? Improved look and feel and responsive design across devices. 



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Four Types of Visual Content That Cut Through the Noise

Four Types of Visual Content That Cut Through the Noise | All Things |
In an increasingly noisy digital world, marketers can stand out by producing visual content that engages communities. Here's a quick look at the different types of visual content.
Kelly Hungerford's insight:

"Our customers are hungry for good content. They expect it to be presented in a snackable and quickly-consumable format. So how should marketers engage their communities through the use of visuals?"


This is a great post by Ekaterina Walter (@ekaterina) on the power of visual images not only to build communities but to cut through social noise and clutter. 


P.S. Ektaterina has one of the most successful Social Media papers on the newsstand. Well worth checking out. 


Hot tip! Ektaterina's new book, Think Like Zuck is outstanding and available for pre-order.  I had the pleasure of receiving an early manuscript and highly recommend you add it to your 2013 must reads. It's not a FB only book. She explores entrepreneurship and its success factors. Fascinating read. 





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8 Best Paper.Li for Teachers Always Prepped Blog

I always love finding curated posts on and especially when they list educational papers. We have so many publishers curating for in the classroom, amongst peers and for departments. 


This is a list of 8 Paper.lis for teachers. If you know of a paper that's being used for education conact @alwaysprepped and let them know!



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Anise Smith's Excellent QR Code Daily

Anise Smith's Excellent QR Code Daily | All Things |

@AniseSmith #QRCode Promo Digest, by Anise Smith: updated automatically with a curated selection of articles, blog posts, videos and photos.


Marty Note
If you don't know Anise Smith you should. She is a great Internet marketer and who I would go to in order to understand QR Codes. She is on, Twitter: @AniseSmith and I dig her ;


Martin (Marty) Smith's comment, November 20, 2012 7:09 PM
Thanks Kelly. You rock as always. Was thinking about you today. Tweet me your email one day and I will share what I was thinking. Thanks, Marty
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SuperBiz Daily - Use Your Advertising Space as a Call to Action!

SuperBiz Daily - Use Your Advertising Space as a Call to Action! | All Things |

Marketers, take note! The SuperBiz daily has modified their ad space to include a subscription form to their newsletter. I love the creativity!!!

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Rescooped by Kelly Hungerford from Startup Revolution!

Why Startups Should Have At Least One

Why Startups Should Have At Least One | All Things |

Marty's Story
About a week after starting as Atlantic BT's, largest web dev shop in Triangle area of NC, new Marketing Director my boss & founder / CEO Jon Jordan asked me, "What's this" thing.

Jon's displeasure was obvious. I explained how is a "get more, do less" content curation tool. Jon said, "It doesn't look like us," and I had to agree. My question back to Jon was, "Is 'looking like us' important," and you can guess is initial response.

To his credit, Jon asked me to do an analysis before shooting the limping horse. I also related our previous conversation about the "creation of a commons". On my second day as Marketing Director for ABT Jon and Mark Foulkrod, then COO, confessed a concern.

"We think you will steal from us," Mark said straight out (that is the way Mark is). The comment surprised me so I asked the right question. "Why are you worried and what do you think I will 'steal","I asked.

Jon shared the story of a previous employee who "blogged for himself on our dime". I never met the person, but I explained ABT had little or nothing I could "steal".

It was my turn to shock them. I shared how, at that time, ABT's Klout score was 19 while mine was 45. Together, I went on to explain, we were stronger than either apart. We would create a commons mingling my content, ABT's and curating in other content from gurus, thought leaders and ABT customers to create a "rising tide" sure to lift their online reputation boat and mine.

"You will gain more if only due to our starting points," I shared. At the end of my tenure (December 2013) ABT's Klout score was 50, a 233% increase. Mine was 65, a 44% bump. and were MAJOR contributors to the rising tide of ABT's commons. helped test content marketing ideas and creates more community faster for LESS work than any tool I know or use (and I use a passel of 'em). The brilliance behind, that they present an algorithm filter of content you've already shared and or mashup, makes it the GREATEST and must under utilized (and just about the cheapest) content curation tool.

Startups are so WIDGET FOCUSED they don't think about the day they want to share their widget with the world. is guaranteed to make "sharing day" easier and for the cost of...well just about NOTHING a startup receives a powerful ally. If you are a starutp or Internet marketer and DON'T use my friends in Switzerland's coolest tool since sliced bed you are nuts.

Oh, btw, when I shared data showing was the most powerful community generation tool we had Jon and Mark didn't care if it "looked like us" or not (lol).

Via Martin (Marty) Smith
Kelly Hungerford's comment, July 24, 2014 4:23 PM
Marty, you're awesome! If only we had had custom CSS and branding options back then... we could have branded a paper to fit their look and feel. LOL. You continue to be one of our greatest champions of not only, but how and can work together in a marketing strategy to build presence, community and get some work done. Thank you for that. In fact, I think a post is in order. You always inspire Marty, thank you!
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You validate curation business model, secures more funding

You validate curation business model, secures more funding | All Things |
Kelly Hungerford's insight:

Exciting times ahead for users and our team. We secured a fresh round of investment that will allow us to accelerate pace on giving our users; smallbiz owners, non-profit marketers, researchers and educators.. more of the tools they need to acheive their goals. 



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Rescooped by Kelly Hungerford from BI Revolution! AND More Powerful Together Than Either Alone AND More Powerful Together Than Either Alone | All Things |
Why is Scoop It Kicking Paper Li's Rear End?

Isn't it the same concept? You create your own online newspaper. Why is Scoop It generating so much more…

Via Martin (Marty) Smith
Kelly Hungerford's insight:

This is a great discussion that was started by Jesse Wojdylo yesterday. It's a topic that often comes up, or has come up, since the beginning of our service time together. 


Do I see and as competitors? No, I see them as completitors - complimentary services in the same arena. 


Great insight from power user Marty Smith on why he likes and uses both. 

Brad Tollefson's curator insight, May 22, 2013 8:28 PM

Looking into ...

Kelly Hungerford's comment, June 13, 2013 4:26 AM
Howard, can you point me to your how-to? Much appreciated.
Kelly Hungerford's comment, June 13, 2013 4:30 AM
Dolly,thanks for your comment. Indeed for someone who truly want so collect and add commentary, is the service. And I would even go as far as to say to tell as story, then Storify.
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Why Brands Should Sponsor TweetChats or Engage, and Be Prepared to Wow Yourself

Why Brands Should Sponsor TweetChats or Engage, and Be Prepared to Wow Yourself | All Things |
Note from Mack: This is a Guest Post from’s Community Manager, Kelly Hungerford.  This post is technically part of’s sponsorship of #Blogchat last month, and I told Ke...
Kelly Hungerford's insight:

Have you ever planned a promotion or event expecting one campaign, and then been completely blown away by another? 


One of the greatest takeaways from my experience with December's #Blogchat sponsorship is don't understimate your community! Give them a reason to love you and they will -- and beyond all logic and rational thinking! 


Not to be overlooked: the entire organization can benefit from a TweetChat. Here's how: 

as a Brand it is the opportunity to learn first hand what the community thinks about your product or serviceas a Marketer it's a new way to generate interest and leadsas a Product Manager, it's an opportunity to understand what's needed, required, desired to evolve the product - from the users themselves!as a Social Media Manager, it's an opportunity to refine skills and better understand which channels and tools the community is usingas a Customer Care representative it's an opportunity to meet the community and interact without a ticket, issue, or bug between you and provide a service on demandas a member of PR, it's an opportunity to be involved in the conversation where it's happening and off your owned mediaas a Community Manager it's the opportunity to interact with awesome people, strengthen relationships with the community and build new bridges

I can highly recommend Mack's #blogchat sponsorships. He goes above and beyond what most marketers do to make it an absolute win for everyone - you, him and both communities. 


If you have questions about the time investment and pre/post preparation, don't hesitate to contact me. 

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Market Your Expertise with

Market Your Expertise with | All Things |
Blogging is a great way to establish and market yourself as an expert. However, there is only so much you can write on a topic in a time period. This is where content curation comes into play. Besi...
Kelly Hungerford's insight:

Blogging is a great way to establish and market yourself as an expert. And so is curating content. 

Publisher Dan Galante explains the benefits of smart aggregation and curation to his communiy and share how helps to support his Sales & Marketing activities. 


Thanks Dan for the write-up and sharing your insight. 

Kelly Hungerford's comment, February 5, 2013 1:10 PM
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Most Viewed Posts in 2012 - Community Blog

Most Viewed Posts in 2012 - Community Blog | All Things |
Kelly Hungerford's insight:

2012 marked the first full year of the Community Blog. I started this blog in the summer of 2010 with a simple goal; to shine the spotlight on the amazing people we have in our community.

I wanted a place where we could share the knowledge of our own community with the community and beyond.  

This blog has been blessed with amazing contributions from the community and this year's success blew my socks off. If you haven't taken the time to read some of the posts, I've listed the top 15 in Interviews and How-tos for the year. 


Thanks to all of you who contributed and to Stephanie Booth, Liz Wilson and Evren Kiefer for generously contributing time and expertise.  


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Last Night's #Blogchat Rocked! Thanks for Joining Us!

Last Night's #Blogchat Rocked! Thanks for Joining Us! | All Things |
Kelly Hungerford's insight:

Our first blogchat as sponsor rocked the house and was Mack's 2nd biggest in terms of impressions of the year ( nearing 28m)


For those of you who missed it, the topic was "Curation in the Workplace". The turn-out was  spectacular and we had an awesome time chatting and mingling with everyone. Tips, tools and great advice were in abundance and it was a great learning exchange for everyone.

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What Happens When You Send Out Your Newsletter?

What Happens When You Send Out Your Newsletter? | All Things |
Kelly Hungerford's insight:

Our second #blogchat of December focused on Email as a part of your blogging strategy. Here were my take-aways:


Nr. 1. If email wasn't a part of your communication strategy in 2012, makie it a priority in 2013. 


Nr. 2. To be successful, you need a strategy. Email is not going to work as a stand alone tactic. 


Nr. 3. Email is content too! Deliver content that entertains, engages and solves a problem, interest or need. (Be sure to add a little personality, too)

Nr. 4: Be dedicated! Frequency matters and three times a week is too much, once every six months is not enough.

Nr. 5: There are a multitude of tools out there (pay and free) that allow you to easily get started with email. It can be as simple as a newsletter digest, or a more sophisticated.

Nr. 6: When done right, email can grow traffic, convert leads and generate sales -- and there are numbers to prove it!

Nr. 7: The #blogchat community holds a wealth of experience and expertise. Reach out and ask questions. Guaranteed you will receive a helpful answers

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Social media news: Multi-Share

Social media news: Multi-Share | All Things |

Here is a quick roundup of some of the latest happenings in the social media world."

Kelly Hungerford's insight:

Have you ever wished you could send a bundle of articles in a tweet instead of just one? 


In December we launched the Multi-share, a feature that allows anyone to curate content collections from the front page of a paper to share across networks. 


I think it is a fantastic and fresh new ways to distribute and discover "bundles" of relevent content from a paper, without sharing the entire paper itself. (I would say this even if I didn't work for


Thanks to Cendrine Marrouat for the write up!



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Q: Is Your Blog Ready for 2013? A: No

Q: Is Your Blog Ready for 2013? A: No | All Things |
Click here to edit the content...
Via Martin (Marty) Smith
Kelly Hungerford's insight:

I saw this tweet today from Marty and laughed. He's got such a great sense of humor. I highly doubt that his blog isn't ready for 2013. From what I enjoy from his blogs, he is the master of content and keeping readers loyal, so my guess is that he's got it all under control. 


But in any case, we hope to see him and anyone who wants to exchange ideas, tips and best practices as well as share in some festive seasonal fun! joined forces with Mack Collier's #blogchat for the month of December and we've been having a blast. It's an early wake-up call for Switzerland - 3am, but it's well worth it! Join us and check it out!



Martin (Marty) Smith's curator insight, December 11, 2012 8:58 AM

Great post from my friends at (@SmallRivers) on how to get your blog ready for all the new stuff happening now and in 2013. Is your blog ready for 2013? Not until you've read this excellent post from 

Kelly Hungerford's comment, December 11, 2012 2:54 PM
Thanks Marty, much appreciated. We're having such a great time with Mack and the #blogchat community. There is amazing knowledge share and fun going on and it's been an incredibly rewarding experiencing bringing the two communities together and I'm learning a ton. Join us if you can!
Martin (Marty) Smith's curator insight, December 15, 2012 8:27 AM

I previously curated this piece into Curation Revoluiton, but, on the eve of Christmas, I'm moving it to Startup Revolution because startups need to focus on making content as strategic as every other aspect of their marketing. If you are a startup is your blog/content strategy ready for Christmas?

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Online Sales Soar, Living Social Fires 400 and How to Get the Most out of Your Content

Online Sales Soar, Living Social Fires 400 and How to Get the Most out of Your Content | All Things |

Two questions:


1) Are you getting the most out of the channels and resources you use, and

2) How do you create conversations around content on social media? 


Anyone who knows Marty knows that he rules the digital landscape when it comes to leveraging multiple channels to hold conversations with his audience and fans.  Of course you're thinking "this is nothing new - we're all doing that, right?" via Blogs,,, FB, Twitter, Linkedin...(and the list goes on).


Maybe you are. I am, but not always that well. And not like Marty. 


Marty is able to effortlessly conduct conversations, create ideas and facilitate exchange across multiple channels, leveraging multiple services -- and at a sustainable pace.


Wherever I am, Marty is there too always with a consistant theme and great content that is relevant to me. I am always amazed at how effortlessly he does this.


So this morning at 4:00am I ran across this example. I's just one of may I come across from daily from Marty. And it's a really simple one; Marty using to monitor and scout news, then scooping it into his magazine and adding commentary and/or a Marty note. 



Marty is a great example of how excellent social media and sharing can be --and how simple and efficient it can be.   Alone, this Marty note is a great example of 1) one way to monitor with to  2) curate the content into another channel, and 3) get the most out of the services you are using to 4) create interesting content for your audience and 5) get people commenting -even at 4am in the morning! 


Thanks Marty! 


Kelly note: If you're not following Marty, I recommend you do. You'll learn a lot more than digital marketing and curation from him. 



Via Martin (Marty) Smith
Martin (Marty) Smith's curator insight, November 29, 2012 8:09 AM

Sometimes the magical tool @SmallRivers created ( creates an interesting juxtaposition. Today's Online Sales Go Crazy headline created an interesting contrast with Living Social, the Groupon competitor, laying off 400. 

Online sales growth may speak as much to how poorly retailers understand their customers now. Read my Open Letter To American Retailers from Shoppers for more on this problem.  

The Groupon & Living Social Problem 

Trained as a brand marketer I would NEVER do what Groupon or Living Social suggests. To institute a 50% price cut in te hope of building your brand's awareness is madness because:

  • Unique Value Proposition (UVP) is destroyed.  
  • Attack one and done bottom feeders.
  • Smack loyal customers and brand advocates.
  • Create an unrecoverable wobble.

This last bullet is the most damaging. Once you put information such as our real price should be 50% off in the market you create a violent wobble. This wobble can vibrate to the point where there is no brand left. My best advice as a 30 year marketer trained by P&G and M&M/Mars? Don't do that :). 

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3 Internet Marketing Ideas and Retiring In 2014 ScentTrail Marketing

3 Internet Marketing Ideas and Retiring In 2014 ScentTrail Marketing | All Things |

On a personal note, I can say that we're extremely honored to be mentioned in Marty's post as a friend. Marty is not only a rocket at internet marketing, but he's a community builder, a giver and we sure appreciate Marty in as a part of our community.'s  been asked to give our three internet marketing ideas of 2013. We'll be chiming in soon. 

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