1-4. Best Practices, Revisited. For the sake of clarity (and to refresh your memory), here are the four best practices we covered in part one: Build awareness, and plan communications. Involve empl…
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John_powel's curator insight,
September 19, 2014 5:00 PM
Your customer experience will define the success of your business, so give it the attention it deserves and reap the rewards. |
Good framework and practical suggestions for helping your organization embrace the voice of the customer.