Vocational education and training - VET

This tool was designed to provide a means to identify the value of dollars invested in training related to the costs of training and the benefits achieved in increased sales, guest satisfaction, and productivity. The tool looks at six performance measures: sales, upselling, staff turnover, customer satisfaction, employee competence, and cost savings.
http://employersofchoice.ca/en/hr_tools/training_and_retention