Ecom Revolution
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Marty Note
Funny infographic the day before Black Friday when no one is at their best (lol).M 

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Here's my list of the best business books:

 

Running the Gauntlet by Jeffrey Hayzlett

Start with Why by Simon Sinek

The One Thing You Need to Know by Marcus Buckingham

Supercoach by Michael Neill

The Entrepreneur Equation by Carol Roth

 

Of course, no list of resources would be complete without mentioning

12most.com and SwitchandShift.com


The most fantastic list-based blog can be found at 12most.com, under the leadership of Peg Fitzpatrick and Paul Biedermann. And the always-engaging Ted Coine and Shawn Murphy have created a unique and powerful insight into the world of leadership, change and company effectiveness.


Finally, my compliments to Annette Simmons, author of Whoever Tells the Best Story, Wins. A great read on how to create powerful communication – if you haven’t read it yet, pick up a copy today. Highly recommended.


So there’s  list -About this post's author, Chris Westfall – what authors and storytellers do you admire, and why?


Marty Note
I've only read start with Why from this list, so new to me. Looks cool though and who can resist a new business bookf for a stocking stuffer (lol).  

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It’s almost upon us again. That’s right, Black Friday. When our American friends line up for some great holiday deals on the day following turkey and football day. And it’s a big ...


Marty Note
Massively cool social meida infogrpahics. I was thinking about how I used to give my ecommerce team Black Friday off back in the day (3 years ago when I was a Director of Ecommerce). Couldn't do that anymore. I'm not one of those guys who would have stuck our social person workig on Black Friday either. We would have all need to be in the boat to cureate the waves described here. 

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Infographic: This season, shoppers will be out in full force. Here's a look at just how much they're planning to spend.

Marty Note
I've heard several analysts say retailers are testing all this door buster BS. Let's hope a larger number go online than camp out and have Thanksgiving dinner in a line waiting on a "deal" that will never compensate for the pain required to get there.

I can remember when we did our first $100K in a YEAR and thought life as we knew it was OVER. Then we thought of $100K as a bad month, then a bad week and finally a bad day (at this time of year especially). It all happend and is still happening SO FAST. 

I am a gamify guy and get that this door busting is all about the game, but point of diminishing returns must have been reached some time ago.  The problem is all of this crazy BS seems like it is working.


The frenzy, the crowds and in the meantime you can stir a crowd 10x as large with 2x the effort online. If you are going to play the Door Buster BS Game then take your iPad and showroom the heck out of 'em. PLEASE since 2 degrees more and this door buster trend is the end of times. 

Doors are to be OPENED not BUSTED. 

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The online retailer announced Amazon Pages today, which lets retailers create web stores and market through the Amazon network.


Marty Note

Been wondering when Amazon would awake out of their social stupor. Looks like the giant is alive and about to swing some big bats. 

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Future Internet - Supported by STI International: http://www.sti2.org With over a billion users, today's Internet is arguably the most successful human artif...

Marty Note
Hang with this video for a bit. The unfortunate MySpace reference aside the general ideas are accurate. What seems like a flood of data now will seem paltry tomorrow. What feels connected now will seem awkward and like rough friction tomorrow.

I see walls between what is WEB and INTERNET and what is not crumbling fast. We will know we've arrived at the magic kingdom described here when we aren't Internet marketers anymore. Once our titles return to just Marketers we know we've arrived at the promised land.

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Outtakes from a psychology professor's lab in which children had to choose between fairness and chocolate!

Marty Note
These studies with babies and children are more than fascinating. If you sell things online you should be taking notes about things such as reviews, cause marketing and like me gamification. What this fascinating 60 Minutes report shows is even babies have a strong sense of justice and fairness.

The more important idea for merchants is how quickly LIKE ME preferenes form. We want to belong, interact with and buy from people LIKE US. If you try to be all things to everyone your website will mean little. If you know how to provide LIKE ME signals you will form tribes and succeed. 

Watch this report and take notes.  

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Great blog post at Kim Garst - Social Media Strategist, Personal Branding Specialist, Social Media Training, Social Media Coaching | KimGarst.com :

 
First things first...what is a Google+ Hangout anyway?


Marty Note
If you asked me what is the single greatest undr utilized tool for your online store right now as I write this I would answer with a letter and a symbol - G+. Google Plus is going to be HUGE but not for most ecommerce websites THIS holiday. That means, for those in the know, there is money to be made with a little study, some creativity and by taking a few risks. 

Risk a little win a lot is the core of online ecommerce and G+ is crying out for that relaionship right now. You in?

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An infographic from The Whole Brain Group explaining simply what inbound marketing is and how it works.

Marty Note
Cool Contnet Marketing and Curation infographic I found on ScentTrail Daily (Thanks @SmallRives for Paper.li) and was pulled from @OverSocial.  

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Online Orphans The Rise of Shopping Cart Abandonment The Importance of Analyzing Order Fulfillment Challenges Any company with an ecommerce website...

Marty Note
One day right around this time of year I realized there was a business as large as the one I was managing out there in the ether. Our shopping cart abandonment could get as high as 64%. At that level the money lost is greater than the money we were making. Bringing customers back with emails and special offers has come a long way, but we have some hard road to travel yet.

We need to understand WHY shopping carts get abandoned. This infographic helps define the sources for the most common drops. Lucky, as is usually the case, many of these problems are simple fixes, small tweaks that could make a BIG difference in your website's money to the back and recovery from shopping cart abandonment.

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Detailed Infographic covering the latest M-commerce statistics and Trends.


Marty Note
Sitting with some smart Internet marketing friends at Raleigh's Internet Summit I learned that the $100M website they manage now has 16% of sales coming from mobile phones and tablets. Wow, that is math even I can do without Excel. $16M in "Mobile Commerce" means the mobile tsunami is HERE. This infographic predicting $31B in US sales by 2015 and other helpful tidbits just underscore that e-commerce is now m-commerce. 

Other thing I keep reminding myself is MOBILE is way more than the phone. Mobile is about design, data structure and how you tell a story in a much smaller device. The other trend we are seeing that is critical is the phone is mobile devices are curating people's lives. If you don't look good and tell a attention-grabbing story in mobile you never earn the right to play on my laptop or desktop. Mobile is the gatekeeper, so EVEN if your mobile traffic stats stay low the influence of mobile devices is being felt.  



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Pseudosciences are usually pretty easily identified by their emphasis on confirmation over refutation, on physically impossible claims, and on terms charged with emotion or false "sciencey-ness," which is kind of like "truthiness" minus Stephen...


Marty Note
If you change the word "science" to SEO this list of questions helps find great SEO assistance cutting out the snake oil and finding truth, or as close to truth as IM and SEO ever get.  

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Your website may rank for a keyword in the top 30 on Google in one location, but it may not rank for that same keyword across all other locations, according to a new report from Linkdex examining companies that operate in multiple locations.


Marty Note
If you compete for traffic and sales online you are going to want to read this report about the impact of locaton on search results. We knew Google's float changes who sees what. Now who sees what where is variable too.

Also read my note on: Geo Rankins An SEO KPI Game Changer

http://www.scoop.it/t/mobile-revolution/p/3190647403/geo-rankings-an-seo-kpi-game-changer-marty-note

Good note from Brian:

Brian Yanish -

MarketingHits.com I added this to my rescoop - Brian's note - future search results will be geo targeted right down to the where you are standing on a street. -00- Google Glasses may even take it one more step, to the direction you are facing and what you are looking at.

Now added your past search and click history, friend influance and reviews back into to mix and each person see different results.


The new SEO will need to include consumer contact points. Foursquare is just the beginning of what's to come. (Today, 9:42 AM)


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Brian Yanish - MarketingHits.com's comment, November 3, 2012 9:42 AM
I added this to my rescoop - Brian's note - future search results will be geo targeted right down to the where you are standing on a street. -00- Google Glasses may even take it one more step, to the direction you are facing and what you are looking at.

Now added your past search and click history, friend influance and reviews back into to mix and each person see different results.

The new SEO will need to include consumer contact points. Foursquare is just the beginning of what's to come.
Martin (Marty) Smith's comment, November 3, 2012 10:00 AM
Good note Brain. I forgot about those darn glasses (lol). Constructing our information to feed all of this is why Social CMS is SO Important. Going to be fund. Have a good Saturday. I am off to my free consulting lunch. Marty
Social commerce has the potential to use some of the fun aspects of real-world shopping. Here are a few ways retailers can deliver.

 

The traditional ecommerce experience normally entails searching on Google or Amazon for the product you want, and then scanning for the cheapest deal. Or maybe it means visiting a retailer’s website and trolling through 575 pairs of shoes to find something that suits your style. But rarely does buying online feel like the enjoyable real-world experience of “going shopping.”

 

By contrast, meeting up at the mall or wandering a busy shopping district with a friend is an inherently social experience. You never know what cool stuff you’ll stumble across, and those moments are what make going shopping so much fun. These fun aspects are actually transferable to the online world.

 

Here are the five to focus on.

1. Let People Emote
2. Showcase What’s Hot
3. Ditch the Cart
4. Lead with Mobile
5. Use Data to Fuel Discovery 

Marty Note - My fav is #4.  

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Hurricane Sandy Has Major Impact On Banking, eCommerce IndustriesPYMNTS.comWe're still coming to realize the full extent of the damage Hurricane Sandy has caused to people, land and businesses along the east coast.

Marty Note
Wow, when the hurricane doesn't happen to YOU you have a hard time understanding it. I've lived through four hurricanes here in North Carolina. The most surreal experience was leaving after Fran to get a hotel room in Greensboro, about an hour's drive away.

In Greensboro it was life as usual except there were Hollywood stars in the lobby of the hotel (evacuated from Wilmington). When the media was discussing the "Super Storm" I couldn't imagine it was that big a deal considering it was a Cat 1. Cat 4's is when the real fun starts, but this article discusses the loss of holiday shipping by major east coast retailers and the banks that depend on them. Fascinating. Feels like I am sitting in Greenboro again. 

Think good thoughts and send money is the best way to help our friends beat down by Sandy if our experience here in NC is any indication. By the looks of things, send LOTS of money :).  

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These 4 SEO essentials will not only boost your website's performance--they'll help you sell more products, too.


Marty Note
Never forget about the basics. I agree with the tone an advice here. The four basic and important suggestions:

Optimize Your Content
Keywords In Your Permalinks And Internal Site Links

Don’t Overlook Social Media

User Experience Is A Must


will feel obvious to many inside of Scoop.it, but practicing like you want to play in SEO is important and this note reminds me to do the basics well and the rest will follow. 

 

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Different types of e-commerce businesses (RT @MarketingDonut: The seven types of e-commerce business - and why it’s essential to know which type you are http://t.co/YGStgi69...)...

Marty Note
I agree it is important to know what type of ecommerce business you are today and what kind of business model you aspire to since that knowledge informs content creation, merchandising and how you marketing (another way for saying just about everything).

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What you don't know about managing URLs can hurt your website's Search Engine Optimization (SEO). Marty and Bill Ross Share URL management tips to help SEO.

Marty Note
Bill inspired me to share what I learned about URL management when I spent a week with SEO Guru Bruce Clay a few years ago. After Panda making sure your URLs aren't messy is critical. The article touches on social media marketing too because inter-linking there can hurt as well. 

The article is on Atlantic BT's blog: http://www.atlanticbt.com/blog/seo-tip-of-the-week-being-careful-with-your-urls/ 

and includes a link to Bill's Linchpin SEO article: http://www.linchpinseo.com/ranking-user-metric-fragmentation  

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Every morning when we wake up, we have twenty-four brand-new hours to live. What a precious gift!


Friday Fun! 


Just for grins I thought you would enjoy this list and the accompanying photos/quotes for a shot of inspiration as we head into the fall and get ready for 2013.


Have fun exploring!


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it 


Marty Note
As an Ecommerce director my team and I helped make over $30M online in over 500,000 B2C transactions. This note from master storytelling Karen Dietz (@kdietz) shared by a masterful Internet marketer (John van den Brink @AtDotComSocial) is a pretty good summary of how we made more money every year than the previous year for 7 years and never returned less than 18% net net.

The other thing we tried to remember was Ben and Jerry's dictum. If it isn't fun, why do it?

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Marty Note
Reviewing analytics shows this post has earned a Revolutionary Most Popular award.

This Infographic by Symphony Teleca shows that consumers rely on peer recommendations: Links to user-generated content on social networks (Facebook, Twitter, Google +, Pinterest) make up a quarter of the search results for the top 20 brands in the world.

In response to that growing number, 85 % of people have already anticipated changes in their buying behavior.


Customer reviews, questions and answers, internet forums and user-generated videos are the social and community tools that influence consumers the most.

This Infographic also shows how mobile devices, real-time access to review sites and social networks impact consumers’ buying decisions and overall retail experience.

167 million people will shop online this year, spending an average of $1,800 per person, it reveals.


Unsurprisingly, shoppers are using their smartphones to look for sales and special deals, as well as read product reviews and ratings.

64% of smartphone owners shop online using their devices;

40% of Twitter users say they search for products on the microblogging tool; and

60% of Facebook users say they would discuss a product or service if they were offered a discount


It also breaks down how companies such as Walmart and Starbucks are using social networks to engage shoppers. It also looks at how businesses are using mobile point of sale (POS) transactions to get insight into consumer data, sales records and inventory.

 

Infographic by  Symphony Teleca

By Mindjumpers. http://bit.ly/SsmHLV

Source. http://bit.ly/Vk5g0y

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With over 20 million users, many in a prime shopping demographic (30+ women) entrepreneurs have been searching for a way to monetize all this Pinterest...


Marty Note
Pinterest begs for a store, it functions like the best parts of a store already. It is just one long string of product pages. The other thing Pinterest points out is the clear need for great photography and images. Can't just scrape the images off some manufacturers site anymore. Must have your own and they need to be Ansel Adams great :).

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You can vote on designs, look through the catalog and add shirts to your shopping cart directly from the page. Talk about convenience! threadless Top 10 Best Facebook Business Pages. Starbucks. I found the Starbucks page ...
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By studying the iPhone 5 copy, you can learn how to write persuasive sales copy.

By Kissmetrics

Marty Note
As much as I HATE copying anyone doing anything since my biggest Internet marketing hits came from novel ideas or novel approaches to established ideas. On the other hand there is Apple (lol). If my copy could get in the same room with Apple's I would gladly wear the big red P on my chest (lol). Great examination by Kissmetrics here on how to systematically copy Apple's tone.

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Excerpted from article on TechCrunch:

"Facebook has just begun testing “Collections” — a new feature it says is “unrelated” to Pinterest but could be a competitor. It allows retailers to add “Want” or “Collect” buttons to news feed posts about products. These save and share products to a “Wishlist” on user profiles that host a “Buy” button that can be clicked through to make purchases offsite.

Seven retail partners can now share Collections posts to their fans.

 

Collections could help retailers score viral click-throughs to their product pages by making things their fans are interested in more discoverable to friends. Facebook isn’t earning affiliate fees on Collections click throughs, but it could get brands to buy ads to get more fans.

 

The “Want” button adds a product to a Timeline section called “Wishlist” visible to friends of friends, the “Collect” button saves to to a Collection called “Products” that’s visible to friends only, and a special version of the “Like” button will also add to “Products” but that’s visible to friends of friends.

 

The “Want” button adds a product to a Timeline section called “Wishlist” visible to friends of friends, the “Collect” button saves to to a Collection called “Products” that’s visible to friends only, and a special version of the “Like” button will also add to “Products” but that’s visible to friends of friends..."

 

Sorry. I still don't get the huge buzz around posting pictures. I do get that it is attractive to marketers, primarily because it finally looks like a usage of social media that resembles advertising. But if Facebook is interested, then I guess I need to be . . .


Marty Note
I like the Facebook-izaiton of the wish list and see it as a natural extension of the world's largest social net. The problem with the wish list concept was it took too much work for too little potential benefit. You had to hope that people you wanted to see the list were on the site you created it.

Social Wish Listing is different and larger. Facebook's move could change the wish list from a, "I want these things," to "I identify with these things," and that is a powerful idea. If Facebook is successful the Want/Collect idea becomes a badge making it easy to tribe up around "like me" stuff.

The wish list was always under utilized by e-commerce merchants. I didn't understand them well until a talented team running a sister company's site created a contest around "Win Your Wish List". Brilliant idea and it helped me see the lowly wish list (or want/collect) as the beginning of a robust conversation. If Facebook is even half successful at creating scale social wish listing it could prove to be cool.

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eBay Sheltered From Troubled Tech WatersE-Commerce Times"eBay is one of a handful of large technology companies -- with great brand names and online followers -- that is growing revenues and profits organically at rates above 15 percent annually,"...

Marty Note

Power of a fully diversified User Generated Content platform is it stays UP when othters are DOWN. See Platforms vs. Websites: http://scenttrail.blogspot.com/2011/09/internet-marketing-platforms-vs.html

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Martin (Marty) Smith

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