What does a good craft beer bar have in common with a great LinkedIn profile? Both are great destinations that get more visits based on their reputation! If you've ever walked into a great craft beer bar, the bartender, or cicerone, can provide you an excellent customer experience by asking you a

Reddit is considered one of the world’s leading news and social sites, with over 5.5 billion pages served to over 100 million unique visitors spanning 186 countries. It’s also known as one of the most engaged, vocal and opinionated communities on the web. It’s given birth to international movements. It’s found lost children. It’s sparked fiery debates in the media over what the internet should and shouldn’t be.
Given the sheer volume, you’d expect the community team to be huge, but it’s still in the single digits. You’d expect a sophisticated big data machine. What you’d find is a human approach that relies more on intuition than numbers. And yet, the millions of people who post, observe, and return day after day have enshrined it as a sacred part of their lives.
How can you make your company's community feel so connected? Heard? Engaged? In this exclusive First Round Review interview, Reddit’s General Manager and former Community Manager Erik Martin shatters assumptions and talks about how to win by making community management more about the heart than the mind.

This post gives amazing tools and tips on how to promote your blog post. Check it out now, you'll be glad you did (very popular post).

A survey of LinkedIn members revealed that the professional community has more buying power than other social networks.

  The cream of the curators are those who can sort through the digital avalanche of noise  and find the buried gems.    Just like a great DJ on a radio station who DOES have control over what ...

Twitter can feel downright intimidating to beginners. Becky Gaylord presents the 12 Most Basic Ways for Beginners to Rock Twitter and not get overwhelmed.

And what managers need to know about negative ones.

Have you been trying to use LinkedIn to promote your business, only to be frustrated by the network's focus on resumes and jobs? Learn how to optimize your LinkedIn profile for success.

I recently asked a group of business development associates whether they had ever read a useful article on LinkedIn. Not surprisingly, 90 percent said yes. LinkedIn’s (many) updates are conscientio…

Great blog post at Kim Garst - Social Media for Business Owners : Whether you have set up Twitter Cards or not, you have likely seen them in action on your Twitter feed. They take a plain, text-only tweet a[..]

Check out this article to discover 75 powerful tips that will explain how you can get more Twitter followers and easily grow a massive Twitter network!

You probably won't believe some of these facts about social media strategies, but the studies don't lie we hope. Test them yourself.

Ready for multi-platform social media use? Can visitors consume, discuss & share your content marketing across social media? Research & charts to help.

For the past couple of days, the tech press has been in an uproar from the news initially published in the AV Club that Facebook tinkered with users’ feeds for ...

Thinking of purging your Facebook friends? Think twice: Research shows that the people you used to know can be surprisingly excellent to you.

If you're unsure about how to market your business on Twitter, look no further. This guide is chalk full of useful advice and tips.

These expert articles will help you network with colleagues, generate leads, deliver effective advertising and measure the return on your Twitter marketing.

Google is telling British media companies that it has removed articles from its index as a result of an EU decision on “the right to be forgotten.” Critics say the company is deliberately over-reacting, but it is just doing what it can to call attention to a bad law

Google's new design ethos, living on and beyond every screen, could make Google an amorphous problem solver of unimaginable scale.