Once you've launched your chatbot on Messenger, what's next?

Facebook has released a Messenger platform update giving bot developers greater flexibility and control over how they want the app experience to be for users. Included in version 1.4 is a redesigned persistent menu that supports multiple nested items and allows better workflows and experiences, thanks to its integration with webviews. Developers can access this capability today, but it will become visible to users over the next two weeks.

Le sujet 'chatbot' frémit depuis 2016, sous l'impulsion des GAFA, relève la société de conseils Viseo, qui présente, le 21 février 2017, 5 retours d'expérience de marques en pointe sur la thématique.

Ils permettent de gérer des tâches, d'accéder à des données Analytics, de planifier des réunions, gérer ses mails... Le point sur les dix chatbots les plus populaires au sein de l'outil de team messaging.

Developing a brand used to mean creating a logo and choosing color palettes, but those days are numbered. Thanks to chatbots and intelligent hardware devices such as Amazon Alexa and Google Home, visual brand elements are starting to take a backseat to brand elements that are completely focused on what people will read or hear.

Un an après l’ouverture de Facebook Messenger aux robots conversationnel