Box of delight

This explanation follows in line after the Awareness Wheel.

Before we explain the Listening Cycle, here are some simple ground rules for communication in general:

Rules for the both of you:

The speaker has the floor. Don't cut off the speaker or finish his or her sentences.
Share the floor (take turns)
No problem solving

Via Edwin Rutsch

“When you listen to someone, it’s the most profound act of human respect.” -William Ury

I remember when I began my work as a professional developer and coach. It was the first time in my daily work where students were not my immediate focus. My interactions on a daily basis were with adults, and I realized that I wasn’t as prepared for this type of communication given my credentialing and my graduate studies.

I had a credential in how to teach students the subject of English, and what became increasingly clear was that I didn’t have a credential in how to work effectively with adults; and certainly didn’t have a background or an intentionally developed skillset on how to be an effective group member.