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Education 2.0 & 3.0
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I am a huge fan of appreciative inquiry and have used it in many organisations to support the creation of great customer and employee experiences.
What Mary highlights here is the energy generating nature of the process of appreciative inquiry. In it we ask questions like: What would be an excellent experience? What is working already? What insights can we draw from that area that is working well, to the area we are currently focussed on?
People walk away feeling they they have been able to contribute to something important, rather than having been battered and drained of all their energy as can happen in typical 'problem' solving methods.
You can use this approach in any scenario, personal or professional.
To find out more subscribe here: https://aligodding.leadpages.net/scoopit/
I am a huge fan of appreciative inquiry and have used it in many organisations to support the creation of great customer and employee experiences.
What Mary highlights here is the energy generating nature of the process of appreciative inquiry. In it we ask questions like: What would be an excellent experience? What is working already? What insights can we draw from that area that is working well, to the area we are currently focussed on?
People walk away feeling they they have been able to contribute to something important, rather than having been battered and drained of all their energy as can happen in typical 'problem' solving methods.
You can use this approach in any scenario, personal or professional.
To find out more subscribe here: https://aligodding.leadpages.net/scoopit/