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customer stories 1

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Scooped by Brian Yanish - MarketingHits.com

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The 10 Principles of Listening to Customer Stories

From www.skillsyouneed.com - April 12, 2013 10:01 AM

Listening Skills are essential in any interpersonal relationship and for all interpersonal communication. Learn about the 10 principles of listening and improve your commuication skills.

Brian Yanish - MarketingHits.com's insight:

Good skills for both work and home.

"If speaking is silver, then listening is gold." - Proverb

more...

malek's curator insight, April 11, 2013 7:11 PM

How to use "active listening" to make a conscious effort to hear and understand what customers are saying.

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