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The 10 Principles of Listening to Customer Stories

Listening Skills are essential in any interpersonal relationship and for all interpersonal communication. Learn about the 10 principles of listening and improve your commuication skills.
malek's insight:

How to use "active listening" to make a conscious effort to hear and understand what customers are saying.

Brian Yanish - MarketingHits.com's curator insight, April 12, 2013 12:24 AM

Good skills for both work and home.


"If speaking is silver, then listening is gold." - Proverb

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