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MicroLearning is a form of learning that delivers key concepts in as short an amount of time as possible. It is a short, sharp, just-in-time snippet. I like to think of microLearning as 'short enough to watch standing up on the job'. It's when you need a quick tip, brush up on a specific skill or have a moment to learn about new product between customers.

What are the 5 advantages of microLearning?

The greatest advantage of microLearning is time. Imagine a manager racing through their day. They have a performance management meeting with an employee but have not had the time to read up on the correct procedure to follow. Or a railway engineer arriving at a broken down train and the broken axle is something he hasn't unbolted for 12 months. Neither of them have the time to scroll through three layers on the company's Intranet, find the LMS, log on and watch the 20-minute module. 

What they want is to go to their phone, open an App, and BAM! There is the 3-minute microLearning video. It's all about timely learning.

One of our clients is a global Japanese car manufacturer. They require an eLearning module for every new model released. They don't have months to plan for product training. They need learning NOW! What companies require is microLearning with rapid development that matches their timeline for product delivery.

Learning's expiry date is faster than ever. It used to be that a learning program would last a few years before it needs refreshing but with changing products, people and systems, learning is being discarded faster and needs to be produced cheaply, yet with quality. MicroLearning is a cost effective and fast way to develop training content, making it a win/win for the companies and the learners.

Around 70% of millennials visit YouTube monthly. It is a large part of their life so it seems obvious that we should adapt learning to what they are familiar with. When millennials need to learn something, they watch a 2 minute YouTube video.

Research teaches us that if you hear something, after 3 days, you would have only retained 10% of what you learnt. If you then add a picture to that, retention increases to 65% - that's 6 times better! Using video in MicroLearning makes it stick. Our brain links what we hear to a picture and retention is greater.

One of our Pharma clients is investing in Asia. The people they are training in Asia have limited access to computers, but they all have smartphones. How do they train them? MicroLearning. They make it engaging, enjoyable, entertaining and most of all mobile compatible. The training is mobile, so that they can watch it standing up on the job, or sitting on the bus or train.

MicroLearning is certainly leading the way in creating new and exciting learning content, whilst making the process easier for both the companies and their employees. Send me a message if you'd like to find out more on our microLearning offering and what we can offer.

Chris Gaborit is managing director of The Learning Factor, an eLearning company who loves technology linked to learning. Follow him here on Linkedin, on Twitter @droneservicesAU and Instagram @idronefoto

Yesterday I walked into my home office and examined the space from a fresh perspective. It hasn't had a facelift in about ten years and I've hardly noticed its dingy appearance. Don't get me wrong, I love my office but it's simply out of date and no longer reflects my personality. It's time for a change.

Approaching the challenge like any diligent, problem-solving coach, I did my research. What does science say about an office space that boosts energy, creativity, and productivity, all while projecting a safe, calm feeling for clients? Yes, it's possible, and you can do it all on your own. Here's what I've learned.

Color psychology studies (and there are many) reveal changes in the body and brain when people view certain colors. These changes influence productivity, creativity, health, stress levels, focus, communication, and emotions. That's some powerful influence!

Color psychologist Angela Wright explains the phenomenon this way: "Color travels to us on wavelengths of photons from the sun. Those are converted into electrical impulses that pass to the part of the brain known as the hypothalamus, which governs our endocrine system and hormones, and much of our activity."

First decide what's most important about how color affects you, your employees, and your visitors. In an interview with Chris Bailey, Wright offered this simple breakdown of the effects of color on the mind: "The four psychological primaries are: red, blue, yellow, and green. And they affect the body (red), the mind (blue), the emotions, the ego, and self-confidence (yellow), and the essential balance between the mind, the body, and the emotions (green)." But it's not that simple. Bailey nicely breaks down the process of choosing just the right color in this article.

Confession – I have been going to naturopaths for 40 years, but I am terrible at taking tablets, potions and sprays. I start out Day 1 with the greatest of intentions but after Day 3, I am over taking something everyday but that all changed not so long ago.

Having been involved in Learning all my life and now running an eLearning company, (The Learning Factor), I’ve always wondered two things:

One of our clients is an Australian health supplements company. They engaged our company to build a global learning platform and work with their teams in developing numerous engaging and educational eLearning courses.

Having a passion for excellence and always want to make sure the eLearning quality we produce has the WOW factor, I began do my own review on some of the modules we developed for them. The modules were on things like Probiotics, B Vitamins, Brain Health, Heart Health, Fish Oil.

I was only doing the reviews of the modules for quality control but all of a sudden, my behaviour changed, I found myself asking my wife to buy these products and I started taking them religiously.

The eLearning modules had a major effect on my life, they had in fact changed my behaviour. Through the learning I saw the WHY and the WIFM. I think the vignettes and the animations really crystallised in my mind and emotions that these tablets were going to make me healthier and stronger as I continued through my life.

Now every morning I wake, shower, shave and swallow – 12 tablets to keep me healthy. It’s not that I have to do it, I want to do this and I’ve been doing it for over a year. I even took all my tablets on a recent cruise to Alaska in little bags, one for each day!  

Can eLearning change behaviour? For me it’s a big YES!

Chris Gaborit is managing director of The Learning Factor, an eLearning company who loves technology linked to learning. Follow him here on Linkedin, on Twitter @droneservicesAU and Instagram @idronefoto

It's that time of year--leaders everywhere are charging employees with the task of establishing goals for 2018. If you've never been through a structured process, this exercise can be daunting, and frankly, feel like a big waste of time. I can assure you, it's not. 

Setting goals is critical. Goals provide direction, help you focus, prioritize your time and energy, and ensure that you can objectively prove you've advanced the company's agenda.

But just any goal won't do. Research shows that goals are not only important but also that the level of specificity and difficulty matters. Goals that are both clear and challenging drive higher levels of performance.

To set their teams up for success, many organizations use SMART goals. Google leaders use something a little different--"Objectives and Key Results" (OKRs). On Google's re:Work site, a resource that shares the company's perspective on people operations, Google explains the concept.

Advice on how to improve one’s self is everywhere.  It accounts for about 2.5% of all book sales in the United States. Add in speeches, training programs, TV programs, online-products, coaches, yoga, and the like, self-help is a $10 billion industry per year, and that’s just in the U.S.

However, research shows that much of the advice extolled may be misleading or even wrong. Several myths about performance persist, despite research and practices that show they are half-truths at best. That might explain why the most likely purchasers of self-improvement books have bought another within the previous 18 months.  The first myth-riddled book didn’t work, so they bought another, and maybe another soon after.

A recent report in the Journal of Management noted that of nearly 25,000 academic articles on performance, only a fraction include what psychologists call within person variance, which describes ranges, such as that between individuals’ top, average and worst performances. Advice too often mistakenly assumes performance can be compared across people, using the same gauge. That’s absurd.

Our observation of hundreds of performance seekers largely confirms the report and has led to delineating a series of myths that hold people back when trying to improve. These assertions are based on a diverse set of fields, including psychology, sports, arts, and leadership. We hope that by dispelling these myths, explaining the reality and offering some sound advice instead, we can help move people toward more effective personal development.

Here’s the dilemma: In a competitive, complex, and volatile business environment, companies need more from their employees than ever. But the same forces rocking businesses are also overwhelming employees, driving up their fear, and compromising their capacity.

It’s no wonder that so many C-Suite leaders are focused on how to build higher performance cultures.  The irony, we’ve found, is that building a culture focused on performance may not be the best, healthiest, or most sustainable way to fuel results. Instead, it may be more effective to focus on creating a culture of growth.

A culture is simply the collection of beliefs on which people build their behavior. Learning organizations – Peter Senge’s term — classically focus on intellectually oriented issues such as knowledge and expertise.  That’s plainly critical, but a true growth culture also focuses on deeper issues connected to how people feel, and how they behave as a result. In a growth culture, people build their capacity to see through blind spots; acknowledge insecurities and shortcomings rather than unconsciously acting them out; and spend less energy defending their personal value so they have more energy available to create external value. How people feel – and make other people feel — becomes as important as how much they know.

Building a growth culture, we’ve found, requires a blend of individual and organizational components:

Running a successful organization requires lots of moving pieces running smoothly in tandem. At the heart of every organization are people just like you and me, whose performance can be influenced in a positive direction. Recently, companies like Google and Facebook have been redefining the standards of workplace culture, and in turn seeing improvements in employee satisfaction and company performance. Now, your company might not be large enough to have a dedicated HR (or “People Ops”) department, but there are some exciting takeaways from social psychology that you can apply to benefit your business.

Reciprocity Principle

Reciprocity is one of the famous “Six Principles of Persuasion” defined in Robert B. Cialdini, Ph.D.'s book, Influence: The Psychology of Persuasion. The idea is that we feel pressure to repay others for what they have given us or done for us. We often even give back more than we were initially given to minimize any guilt associated with the initial favor.

Founders and CEOs can use this to their advantage. Internally, this can help improve or repair work relationships, win over co-workers and build consensus. As Dr. Cialdini writes, reciprocity is so powerful that it can overcome feelings of suspicion or dislike toward the person who gives the gift or favor. As a small business owner, how about giving gifts or bonuses on holidays or birthdays? You could also offer to bring back coffee for the office or surprise your colleagues with breakfast or lunch. A kind gesture can go a long way.

Outside the office, the reciprocity principle can help you succeed in negotiations, build valuable business partnerships and win over investors — or even customers! When we launched our product and were at our first trade show full of retail managers and buyers, we realized that people only stopped at our booth if we handed them a free sample. So we handed samples to everyone who walked by! In turn, they stopped, listened to our pitch, and 99% of the time they placed an order for their store. In those first few hours, we sold over 100 cases into 100 new stores.

There’s no question or debate that workplace stress levels are at critical levels and are escalating. The American Institute of Stress (AIS) reveals that 80% of us feel stress on the job and almost half say they need help in managing that stress.  The StressPulse survey by ComPsych, an Employee Assistance Program (EAP) provider, shows the main causes of that stress are:  1) workload (36%); 2) people issues (31%); 3) balancing professional and personal lives (20%); and 4) job security (8%).

Team dynamics are also a big deal when it comes to workplace stress, in terms of the way teams operate and how team members interact with each other. The above statistics show that team dynamics directly affect a whopping 92% of what causes the most stress. 

Being part of a team can be a quick road to disappointment, frustration, and burnout, especially when some team members work harder than others, when some are on time and others are consistently late, when there’s drama and tension resulting from gossip, and when team leaders play favorites.

Maybe your favorite interview question is one of the most common interview questions. Maybe it's one of the most common behavioral interview questions. Or maybe you have a less conventional interview question you like to ask, like those asked by these company founders and CEOs.

What is your favorite interview question? To find out, we asked the Inc. community on LinkedIn to provide their favorites, as well as their reasons why. Below are some of the responses; go here and here to see them all.

1. "What is the hardest thing you've ever done?"

The answer can be personal or professional. What the candidate accomplished isn't as important as how -- and why. What were the hurdles? What were the roadblocks? Did the candidate seek help? Does the candidate credit the people who helped?

The answer also can provide insight into how the candidate defines "hard," and how their perspective align with the challenges your business faces.

One of the most common questions I get asked by senior managers is “How can we find more innovative people?” I know the type they have in mind — someone energetic and dynamic, full of ideas and able to present them powerfully. It seems like everybody these days is looking for an early version of Steve Jobs.

Yet in researching my book, Mapping Innovation, I found that most great innovators were nothing like the mercurial stereotype. In fact, almost all of them were kind, generous, and interested in what I was doing. Many were soft-spoken and modest. You would notice very few of them in a crowded room.

So the simplest answer is that you need to start by empowering the people already in your organization. But to do that, you need to take responsibility for creating an environment in which your people can thrive. That’s no simple task, and most managers have difficulty with it. Nevertheless, by following a few simple principles you can make a huge difference.

How long should an eLearning module be? What is the ideal length? Can people concentrate for longer than their shoe size in minutes? What is the average attention span?

Attention span is the amount of concentrated time a person can spend on a task without becoming distracted. Common estimates for sustained attention to a freely chosen task range from about five minutes for a two-year-old child, to a maximum of around 20 minutes in older children and adults. (www.Wikipedia.org)

Recently I had to sit through 2 hours of on-line Contractor Induction which we had developed for a client. The reason was this – we were developing a video to include in another Induction for Ship Captains for an LNG production facility, and I was part of the video crew from our company in charge of the droning video.

Initially, I was like, “OMG, do I really have to go through this?” But after realising it was mandatory, I chose to do it as soon as possible. I have to be honest, I thoroughly enjoyed this experience as it was broken into smaller sections: facility, safety, ecosystem, wildlife responsibilities etc. These together with the various interactivity made it engaging.

So how do you decide the ideal eLearning length?

1.    Learn from a favourite TV Series

Think of a TV Series you love to watch. It’s made up of Seasons, Episodes and Acts. Every Season has about 12 Episodes and every Episode has 5 or 6 Acts. Each Act lasts about 10 minutes. Why are there Acts every 10 minutes? The screenwriters understand human behaviour and that we lose attention after 10 minutes.

They know the way we restore attention is by taking a rest, doing a different kind of activity, changing mental focus, or deliberately choosing to re-focus on the first topic.

One large financial client we have is now developing 5-8 minutes eLearning modules and every employee goes to work and watches one module per day.

2.    Know how essential this training is

I like to think of ‘essential’ like a set of traffic lights.

One of our clients is a Pharma company. We have been developed many 2-3 minute eLearning modules for their channel to watch, explaining the different products and their benefits to the consumer.

3.    How engaging can you make it?

People are generally capable of a longer attention span when they are doing something that they find enjoyable or intrinsically motivating. In eLearning, we achieve this through interactive, reality-based scenarios, quizzes and gamification. These engage people and therefore their attention span.

Introducing a video can also help to hold attention as it introduces emotion. The video could involve: people at work, actors, drone footage, 360-degree exploration or animation.

With different personalities, different learning styles and different ages the question ‘How long should your eLearning module be?’ is always going to be a challenging one. Over the past 5 years, we have gone from eLearning modules being hours long to being minutes long. However, at the end of the day what is probably the most important goal is meeting your Learning Objectives.

If you are still unsure then learn from some of the largest companies today. Most companies are aiming for 8-14 minutes and if there is a subject that requires more then they break it into segments. A bit like a TV series really ��

Chris Gaborit is managing director of The Learning Factor, an eLearning company who loves technology linked to learning. Follow him here on Linkedin, on Twitter @droneservicesAU and Instagram @idronefoto