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“The actual company values, as opposed to the nice-sounding values, are shown by who gets rewarded, promoted, or let go.”

- Netflix Culture: Freedom & Responsibility

Every time I walk into a new company I am advising, I invariably encounter a set of noble values that are prominently displayed on the walls. So the first thing I do is look past them by carefully observing how people really behave, which tells me what I actually need to know.

It’s not that most companies are disingenuous about the values they espouse. One of Enron’s “aspirational values” was integrity, which may have genuinely expressed who they wanted to be at the beginning. But over time, this did not reflect their “practiced values” of who they actually became when they committed fraud.

The gap between aspirational and practiced values is diagnostic of how much your company’s culture needs to improve. The actions you are taking to bridge the gap is prognostic of whether it will.

Values are what make us who we are. They are the compass guiding everything we do – our choices and our actions. Our values show us the way. Find out more.

Yesterday I started to expand out some of the ideas around Curation in Social Leadership. I discussed how Social Leadership is a style of leadership suited to the Social Age: it’s contextual and consensual and founded within our communities. I introduced four aspects of curation: ‘values’, ‘content’, ‘voice’, and ‘pace’. In yesterday's article, I explored…