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It is easy to lecture on soft skills and then for students to pass a test showing that they have learned the material. But will behavior really change as a result of the lecture and testing? Do role plays result in behavioral change?
Via Christopher Pappas
Research shows that behavior changes at a minimum require repeated practice with extensive feedback. Simulation technology now offers the capability to go past traditional training and produce effective soft skills training.
http://elearningindustry.com/the-challenge-of-teaching-soft-skills