Business Improvement and Social media

Contents Introduction: The new organization | 1 Different by design Organizational design | 17 The rise of teams Leadership awakened | 27 Generations, teams, science Shape culture | 37 Drive strategy Engagement | 47 Always on Learning | 57 Employees take charge Design thinking | 67 Crafting the employee experience HR | 77 Growing momentum toward a new mandate People analytics | 87 Gaining speed Digital HR | 97 Revolution, not evolution The gig economy | 105 Distraction or disruption

Sweeping global forces are reshaping the workplace, the workforce, and work itself. To help organizations and their leaders understand these changes, Deloitte presents the 2016 Global Human Capital Trends report, based on more than 7,000 responses to our survey in over 130 countries around the world. T HE theme of this year’s report—“The new organization: Different by design”— reflects a major finding: After three years of struggling to drive employee engagement and retention, improve leadership, and build a meaningful culture, executives see a need to redesign the organization itself, with 92 percent of survey participants rating this as a critical priority. The “new organization,” as we call it, is built around highly empowered teams, driven by a new model of management, and led by a breed of younger, more globally diverse leaders.