Teaching Interpersonal Communication in a Business Communication Course
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Teaching Interpersonal Communication in a Business Communication Course
An online magazine by Bovee & Thill, authors of the leading textbooks in business communication and business writing, featuring resources about interpersonal communication. For more information about Bovee & Thill texts and their exclusive, superior coverage of interpersonal communication, visit their blog: http://boveeandthillbusinesscommunicationblog.com. For instructor examination copies, go to http://blog.businesscommunicationnetwork.com/texts, or write to the samplingdept@pearson.com. To find your local sales representative, go to http://www.pearsonhighered.com/educator/replocator. To contact the authors, send an email to hotline@businesscommunicationblog.com. To get a free Comprehensive Guide to Business Communication Instructional Resources, visit http://blog.businesscommunicationnetwork.com/resources. Subscribe to a free weekly newsletter of new posts to all 10 of Bovee & Thill's Online Magazines: http://sco.lt/8kgeVV.
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Be Thanked for Running a Great Meeting

Be Thanked for Running a Great Meeting | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

"It is possible for meetings to be effective and efficient. In fact, you can actually structure and run meetings that people are excited to attend. But it takes preparation, a smooth preamble, and effective paraphrasing. In other words, you need to be mindful of the 3 P’s."

Bovee & Thill's Online Business Communication Magazines's insight:

"How many dental appointments can you pretend to have in one month before your boss questions you? The answer is five.

 

"You see, I used this excuse (among many others) to get out of a regular meeting that I was supposed to attend during my first job right out of graduate school.

"This meeting — like many meetings — was a massively inefficient waste of time. I would go to great lengths to miss this weekly time-stealing abyss, including once letting air out of my car tires so that I would have to meet the tow truck when it arrived and thus avoid the dreaded meeting."

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Are You Made to Persuade? A Self-Test

Are You Made to Persuade? A Self-Test | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

"Successful persuasion requires intellectual heavy lifting. Understanding your target, knowing how to increase the value of your offering, choosing the right words and determining the timing of your persuasive efforts all are prerequisites of effective persuasion."

Bovee & Thill's Online Business Communication Magazines's insight:

 

"No approach or technique can guarantee persuasion success, but there are ways to determine if you are, indeed, made to persuade.

"In professional settings, persuasive people are:

Assertive: Inclined to be bold and self-assured.
Empathetic: Possessing the ability to see the world from another person’s perspective.
Communicative: Adept at applying verbal and nonverbal communication.
Tenacious: Extremely persistent in adhering to or accomplishing something.
Resilient: Possessing the ability to recover quickly after hearing "no'.”

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Google’s Five Key Success Factors for Effective Teams

Google’s Five Key Success Factors for Effective Teams | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

"When it comes to getting things done, hiring people brighter than yourself is generally considered something of a no-brainer. But there’s more to building a team than simply assembling a bunch of the smartest people you can find.

"Google has spent the past two years studying more than 180 of its teams, to figure out the secret to success. It interviewed 200+ employees to ask about attitudes to teamwork, in order to discover the common attributes of a high performing team.

"The results, as discussed on its re:Work blog, are revealing. It turns out that standout teams have five common traits, and these are perhaps a lot less skill-based than you might initially think."

"Cultural and psychological factors are of primary importance, as is strategic vision. How people work with one another is absolutely fundamental, if a team is to be effective."

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Bovee & Thill's Online Business Communication Magazines's curator insight, September 13, 2016 4:53 PM

"Cultural and psychological factors are of primary importance, as is strategic vision. How people work with one another is absolutely fundamental, if a team is to be effective."

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Order Examination Copies of Bovee and Thill Business Communication Textbooks

Order Examination Copies of Bovee and Thill Business Communication Textbooks | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Via Bovee & Thill's Online Business Communication Magazines
Bovee & Thill's Online Business Communication Magazines's insight:

Literally dozens of reviewers have praised Bovee and Thill's coverage of interpersonal communication in their texts. Take a look yourself!

 

Order examination copies of Bovee and Thill textbooks.

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Bovee & Thill's Online Business Communication Magazines's curator insight, November 5, 2013 12:13 AM

Bovee and Thill cover workplace issues throughout their business communication textbooks.

 

Order examination copies of Bovee and Thill business communication textbooks.

Bovee & Thill's Online Business Communication Magazines's curator insight, November 5, 2013 12:18 AM

 

Order examination copies of business communication textbooks written by the leading authors in the field.

Bovee & Thill's Online Business Communication Magazines's curator insight, January 23, 2014 6:52 PM

Bovee and Thill are the recognized leaders in the field of mobile, social media, and digital communication, as they relate to business communication. The first authors to cover social media and digital ciommunication, they continue to be far ahead of all other texts with their cutting-edge coverage.

 

Visit this page today to conveniently order examination copies of Bovee and Thill business communication textbooks.

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This Chart Shows Where People Want to Be Touched

This Chart Shows Where People Want to Be Touched | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Are you afraid of touch or is everyone else just creepy?
Bovee & Thill's Online Business Communication Magazines's insight:

"If you don't consider yourself a touchy, feely person, you will love this new study that researched where people are most comfortable and uncomfortable being touched."

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An FBI Behavior Expert Reveals 7 Ways to Get People to Like You

An FBI Behavior Expert Reveals 7 Ways to Get People to Like You | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Want to get people to like you? Here's how.
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Are You Going to Adopt a Modern "Essentials" Textbook?


Are you going to adopt a modern “Essentials” textbook with extensive integration of mobile communication in every chapter, or are you going to saddle your students with a commonly adopted “Essentials” text that is stuck in the last decade?


Bovee & Thill's Online Magazines for Business Communication's insight:


Because of complacency and a lack of knowledge about the topic, most business communication textbook authors are ignoring the mobile revolution. In fact, they’re pretending that it doesn’t even exist.


In light of these facts, are your students being served well? There is one team that’s always on the cutting edge: Bovee and Thill. The fact they are the only business communication textbook authors currently writing about mobile tells you everything you need to know about which author team conscientiously revises its books and keeps them current. (Bovee and Thill were also the first authors to discuss social media and digital communication in their texts.)


Adopt the only modern "Essentials" text: Business Communications Essentials by Bovee and Thill.


See how your text compares to Business Communication Essentials with this interactive checklist.



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Body Language Quiz: Test Your Emotional Intelligence

Body Language Quiz: Test Your Emotional Intelligence | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
"How Well Do You Read Other People?Facial expressions are a universal language of emotion, instantly conveying happiness, sadness, anger, fear, and much more. Reading these expressions is essential to compassion and empathy."
Bovee & Thill's Online Business Communication Magazines's insight:
"Take this short quiz to measure your emotional intelligence. Try to identify the emotion conveyed in each of the 20 photos. Each answer will pinpoint the exact muscles involved in that emotion and explain the subtle differences between expressions, drawing on pioneering research by psychologists Paul Ekman and Dacher Keltner. Some emotions appear more than once."When you’re done, share your score and have friends take the quiz—and watch for our forthcoming empathy training tool, designed to improve your score."
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11 Tricks Steve Jobs, Jeff Bezos, and Other Famous Execs Use to Run Meetings

11 Tricks Steve Jobs, Jeff Bezos, and Other Famous Execs Use to Run Meetings | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
How to run a meeting like a boss.
Bovee & Thill's Online Business Communication Magazines's insight:

"Americans sit through some 11 million meetings every day — with the unproductive ones costing companies $37 billion a year. 


"We've already learned that meetings fall apart thanks to sloppy agendas, un-articulated ground rules, and other structural mistakes


So we decided to look at how some of the most effective executives in history . . . run the meetings that invariably fill their calendars." . . .


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Are You Seen as a Jerk at Work?

Are You Seen as a Jerk at Work? | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

"Columbia Business School research highlights the disconnect between peoples’ own views and their counterparts’ views of their assertiveness—and the impact it can have on negotiations."

Bovee & Thill's Online Business Communication Magazines's insight:

"“Most people can think of someone who is a jerk or a pushover and be largely clueless about how they’re seen,” said Ames. “Sadly, our results suggest that, often enough, that clueless jerk or pushover is us.” . . .

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How the People Around You Impact Your Behavior

How the People Around You Impact Your Behavior | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
It's natural that we take on the behaviors of the people we surround ourselves with.
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The FBI's Top Negotiator Shares His Best Tricks for Getting What You Want

The FBI's Top Negotiator Shares His Best Tricks for Getting What You Want | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
The FBI's lead international hostage negotiator on what to say in a negotiation.
Bovee & Thill's Online Business Communication Magazines's insight:


"Ever feel like the cable company or your phone service provider is charging too much? Ever feel helpless to do much about it? You're not crazy." . . .

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Divining the Secret Language of Handshakes

Divining the Secret Language of Handshakes | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Have you ever noticed that handshakes speak their own secret language? If you pay attention you’ll hear them whisper, yell, fret, or fawn."

Bovee & Thill's Online Business Communication Magazines's insight:

"If you pay attention you’ll hear handshakes whisper, yell, fret, or fawn. And handshakes of the rich and famous; they’re amplified." . . .

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How Long Can You Keep Eye Contact Before Things Get Weird

How Long Can You Keep Eye Contact Before Things Get Weird | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Too much or too little eye contact are both inappropriate.
Bovee & Thill's Online Business Communication Magazines's insight:

 

Watch this video to see the appropriate amount of eye contact when you interact with other people.

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4 Tips for Handling a Delta-Sized Customer Experience Debacle

4 Tips for Handling a Delta-Sized Customer Experience Debacle | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Learn from Delta's crisis communications strategy.

Via Rosário Durão
Bovee & Thill's Online Business Communication Magazines's insight:

"

Delta isn’t the first company to fail its customers in a massive way, and it won’t be the last. Ultimately, these instances unearth opportunity - a chance to be transparent and win customer loyalty for the long haul. Mistakes happen, and that’s okay. Brands can come away from failure stronger than ever as long as it’s handled the right way.

 

"From small customer service hiccups to massive debacles, here are four tips to help you come out of any crisis stronger than ever before."

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Twitter's New, Longer Tweets Are Coming September 19, 2016

Twitter's New, Longer Tweets Are Coming September 19, 2016 | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Twitter is about to make a big change to the way that tweets work. Beginning September 19th, the company will cut down on exactly which types of content count toward the platform's 140-character limit."

Bovee & Thill's Online Business Communication Magazines's insight:

"Another new adjustment to the character limit is that usernames will no longer count when they're at the beginning of replies, giving users additional room for discussion. It's unclear whether all of these changes will occur simultaneously; certain content types may gradually stop counting against the character limit in stages. But the company will at least kick off the move next Monday.

 

"This is the most notable change we’ve made in recent times around conversation in particular, and around giving people the full expressiveness of the 140 characters," CEO Jack Dorsey told The Verge in May. "I’m excited to see even more dialog because of this."

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Bovee & Thill's Online Business Communication Magazines's curator insight, September 13, 2016 3:27 PM
Bovee & Thill's Online Business Communication Magazines's insight:
 

"Another new adjustment to the character limit is that usernames will no longer count when they're at the beginning of replies, giving users additional room for discussion. It's unclear whether all of these changes will occur simultaneously; certain content types may gradually stop counting against the character limit in stages. But the company will at least kick off the move next Monday.

 

"This is the most notable change we’ve made in recent times around conversation in particular, and around giving people the full expressiveness of the 140 characters," CEO Jack Dorsey told The Verge in May. "I’m excited to see even more dialog because of this."

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Tired of Useless Meetings? 9 Ways to Make Them More Effective. (Infographic)

Tired of Useless Meetings? 9 Ways to Make Them More Effective. (Infographic) | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Agenda Item Number 1: Control your meetings so your meetings don't control you.
Bovee & Thill's Online Business Communication Magazines's insight:

"From holding walk-and-talks outside in the fresh air, to scheduling start times like a Swiss train conductor (we kid you not), here are nine clever ways to have more effective meetings."

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Use This Chart to Find the Textbook That Perfectly Fits Your Business Communication Course

Use This Chart to Find the Textbook That Perfectly Fits Your Business Communication Course | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Learn more about the leading business communication textbooks in the field.

 

Obtain a wealth of complimentary business communication classroom resources.

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7 Ways to Feign Confidence (When You're Really Nervous on the Inside)

7 Ways to Feign Confidence (When You're Really Nervous on the Inside) | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Finding yourself in a new situation can make you feel uncomfortable, no matter how normally confident you are. Whether you find yourself at a networking event or a job interview, or are just the new guy at the office, here are seven ways to appear confident when you're really not:
Bovee & Thill's Online Business Communication Magazines's insight:

Finding yourself in a new situation can make you feel uncomfortable, no matter how normally confident you are. Whether you find yourself at a networking event or a job interview, or are just the new guy at the office, here are seven ways to appear confident when you're really not:

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The Shocking Differences in Basic Body Language Around the World

The Shocking Differences in Basic Body Language Around the World | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

"The body speaks volumes. But what it says depends on the culture you're in."

Bovee & Thill's Online Business Communication Magazines's insight:


"Facial expressions, gestures, mannerisms, and degree of eye contact vary greatly across countries.

For example, "Arms, which are used little by Nordics during conversation, are an indispensable element in one's communicative weaponry in Italy, Spain, and South America," writes Richard Lewis in "When Cultures Collide: Leading Across Cultures." . . .

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Listening Facts You Never Knew

Listening Facts You Never Knew | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Strong communication skills are essential in the professional world. Here are some facts about how people listen and converse.
Bovee & Thill's Online Business Communication Magazines's insight:

"According to an infographic from Get In Front Communications, subscribers to the Harvard Business Review rated the ability to communicate 'the most important fact in making an executive promotable.' They ranked it more important than ambition, education and hard work" . . .

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Mobile Business Communication and Collaboration, Interpersonal Communication, and Business Etiquette

What You Should Be Teaching Your Students about Mobile Business Communication and Collaboration, Interpersonal Communication, and Business Etiquette.

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Seven Ways to Get People to Like and Respect You

Seven Ways to Get People to Like and Respect You | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Building credibility and respect is crucial to your success.
Bovee & Thill's Online Business Communication Magazines's insight:

"There are some simple, yet often forgotten, business principles that can build a positive professional reputation and keep your credibility intact.


Here are seven ways to convey that you are poised, polished, and ready to conduct business with the highest standards of professionalism." . . .

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Bovee & Thill's Online Business Communication Magazines's curator insight, November 13, 2014 10:07 AM

"There are some simple, yet often forgotten, business principles that can build a positive professional reputation and keep your credibility intact.


Here are seven ways to convey that you are poised, polished, and ready to conduct business with the highest standards of professionalism." . . .

Progressive training's curator insight, November 13, 2014 10:28 AM

Seven Ways to Get People to Like and Respect You

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Are You Cultured Enough to Master This Language Quiz?

Are You Cultured Enough to Master This Language Quiz? | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

You think you're fluent, but you have no idea. . ."

Bovee & Thill's Online Business Communication Magazines's insight:

Here's one way to find out if you are, in fact, a citizen of the world and a master of languages. Take the quiz, and remember to click the key icon when you're done to find out the answers.

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Take This Handy Test to See How Well You Recognize Faces

Take This Handy Test to See How Well You Recognize Faces | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Everyone struggles with face-recognition and 2% of the population suffers from face blindness —this test shows where you fall in the spectrum.
Bovee & Thill's Online Business Communication Magazines's insight:

"Although most of us don’t suffer from prosopagnosia, we all struggle with face-recognition in varying degrees. This was demonstrated to audience members at the World Science Festival when they tested their face-recognition abilities with an interactive quiz that you can take."

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