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Teaching Business and Interpersonal Communication
An online magazine by Bovee & Thill, authors of the leading textbooks in business communication and business writing, featuring resources about interpersonal communication. For more information about Bovee & Thill texts and their exclusive, superior coverage of interpersonal communication, visit their blog: http://boveeandthillbusinesscommunicationblog.com. For instructor examination copies, go to http://blog.businesscommunicationnetwork.com/texts, or write to the samplingdept@pearson.com. To find your local sales representative, go to http://www.pearsonhighered.com/educator/replocator. To contact the authors, send an email to hotline@businesscommunicationblog.com.
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Top 10 FBI Behavioral Unit Techniques for Building Rapport with Anyone

Top 10 FBI Behavioral Unit Techniques for Building Rapport with Anyone | Teaching Business and Interpersonal Communication | Scoop.it
What can an FBI expert on behavior teach you about rapport building skills? A lot.
Bovee & Thill's Online Magazines for Business Communication's insight:

"Robin Dreeke is head of the FBI’s Counterintelligence Behavioral Analysis Program.


In his book, It’s Not All About “Me”: The Top Ten Techniques for Building Quick Rapport with Anyone, he simply and clearly spells out methods for connecting with people.


Here’s a quick breakdown of the methods. . ."

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Are You Cultured Enough to Master This Language Quiz?

Are You Cultured Enough to Master This Language Quiz? | Teaching Business and Interpersonal Communication | Scoop.it

You think you're fluent, but you have no idea. . ."

Bovee & Thill's Online Magazines for Business Communication's insight:

Here's one way to find out if you are, in fact, a citizen of the world and a master of languages. Take the quiz, and remember to click the key icon when you're done to find out the answers.

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Divining the Secret Language of Handshakes

Divining the Secret Language of Handshakes | Teaching Business and Interpersonal Communication | Scoop.it

Have you ever noticed that handshakes speak their own secret language? If you pay attention you’ll hear them whisper, yell, fret, or fawn."

Bovee & Thill's Online Magazines for Business Communication's insight:

"If you pay attention you’ll hear handshakes whisper, yell, fret, or fawn. And handshakes of the rich and famous; they’re amplified." . . .

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Order Examination Copies of Bovee and Thill Business Communication Textbooks

Order Examination Copies of Bovee and Thill Business Communication Textbooks | Teaching Business and Interpersonal Communication | Scoop.it

Via Bovee & Thill's Online Magazines for Business Communication
Bovee & Thill's Online Magazines for Business Communication's insight:

Literally dozens of reviewers have praised Bovee and Thill's coverage of interpersonal communication in their texts. Take a look yourself!


Order examination copies of Bovee and Thill textbooks.

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Bovee & Thill's Online Magazines for Business Communication's curator insight, November 4, 2013 9:13 PM

Bovee and Thill cover workplace issues throughout their busines communication textbooks.


Order examination copies of Bovee and Thill business communication textbooks.

Bovee & Thill's Online Magazines for Business Communication's curator insight, November 4, 2013 9:18 PM

Order examination copies of business communication textbooks written by the leading authors in the field.

Bovee & Thill's Online Magazines for Business Communication's curator insight, January 23, 3:52 PM

Bovee and Thill are the recognized leaders in the field of mobile, social media, and digital communication, as they relate to business communication. The first authors to cover social media and digital ciommunication, they continue to be far ahead of all other texts with their cutting-edge coverage.


Visit this page today to conveniently order examination copies of Bovee and Thill business communication textbooks.

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How to Enter Any Group Situation with Confidence

How to Enter Any Group Situation with Confidence | Teaching Business and Interpersonal Communication | Scoop.it

"The next time you're feeling a bit down on yourself, you can regain your confidence — and make a good impression on others — if you take time to write down your aspirations and ambitions, a new study reveals."

Bovee & Thill's Online Magazines for Business Communication's insight:

"Writing about two paragraphs outlining your goals will help you feel more confident and energetic, Gavin Kilduff, an assistant professor of management and organization at New York University, says his research shows. That can be especially critical before entering a new group."

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How to Detect When People Are Lying

How to Detect When People Are Lying | Teaching Business and Interpersonal Communication | Scoop.it
Bovee & Thill's Online Magazines for Business Communication's insight:

Lying well is hard — but not in the way you might think.



We usually look for nervousness as one of the signs of lying. Like the person is worried about getting caught. But that’s actually a weak predictor. Some people are so confident they don’t fear getting caught. Others are great at hiding it.


Some get nervous when questioned so you get false positives. And others are lying to themselves — so they show no signs of deliberate deception. So lying isn’t necessarily hard in terms of stress. But it is hard in terms of “cognitive load.” What’s that mean? . . .

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Interrupting a Conversation Politely: How to Interrupt Without Being Rude

Interrupting a Conversation Politely: How to Interrupt Without Being Rude | Teaching Business and Interpersonal Communication | Scoop.it
Interrupting a conversation politely is a social skill that can be learned. No one wants to be interrupted; but if you have to, here's how to do it without being rude.
Bovee & Thill's Online Magazines for Business Communication's insight:

It is never easy finding yourself in a situation where you need to interrupt the conversation. Sometimes, your friends are talking among themselves and there is something you can't wait to tell them. Sometimes, others are dominating the conversation and you can't get a word in.


Whatever it is, sometimes you just have to. It may seem a little unusual, but the fact is there's such a thing as interrupting a conversation politely. . .

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Sarah Hanson's curator insight, September 17, 2013 7:24 AM

We. All nein to know these thingsb

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How the Most Effective People Learn to Read a Room

How the Most Effective People Learn to Read a Room | Teaching Business and Interpersonal Communication | Scoop.it
Finding the hidden patterns of conversation. ;




Bovee & Thill's Online Magazines for Business Communication's insight:

Learning how to read a room is incredibly difficult.


Yet we've all seen people who can do it, who manage to sense how people relate to each other, and use it to get things done. . .

.



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Bovee & Thill's Online Magazines for Business Communication's curator insight, January 18, 2013 3:34 PM

Learning how to read a room is incredibly difficult.

Yet we've all seen people who can do it, who manage to sense how people relate to each other, and use it to get things done. . .

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Amy Cuddy: Your Body Language Shapes Who You Are

"Using a few simple tweaks to body language, Harvard researcher Amy Cuddy discovers ways to help people become more powerful."

TIME Game Changers, March 19, 2012


Body language affects how others see us, but it may also change how we see ourselves. Social psychologist Amy Cuddy shows how “power posing” -- standing in a posture of confidence, even when we don’t feel confident -- can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success.


Amy Cuddy’s research on body language reveals that we can change other people’s perceptions — and even our own body chemistry — simply by  . . .


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This Is Your Brain on Body Language

This Is Your Brain on Body Language | Teaching Business and Interpersonal Communication | Scoop.it
The limbic brain plays a key role in all nonverbal communication.
Bovee & Thill's Online Magazines for Business Communication's insight:

"You can observe the limbic brain in action throughout the global workplace:

An employee spots a friend and immediately her eyebrows raise and her eyes widen in recognition, a team-member reacts to distressful news by caving in his upper body and lowering his head, the winner of a conference door prize touches the base of her neck in surprise and delight, an executive’s lips compress when pressured to answer an unwelcome question. All of these nonverbal responses can be seen whether you are in Sao Paulo, Singapore or San Francisco."

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Dangerous Body Language Abroad

Dangerous Body Language Abroad | Teaching Business and Interpersonal Communication | Scoop.it
You are in a foreign country, and don't speak the language.
Bovee & Thill's Online Magazines for Business Communication's insight:

You are in a foreign country, and don't speak the language. You order something indecipherable off the menu, and when the waiter brings you a plate of delicious noodles, you smile and make an OK sign at him with your thumb and forefinger linked in a circle. He then picks up the dish and throws it in your lap.

What happened? Welcome to the wonderful world of international hand gestures, where nothing is quite as it seems. . .

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Power Posing: Using Nonverbal Cues to Gain Advantage

Power Posing: Using Nonverbal Cues to Gain Advantage | Teaching Business and Interpersonal Communication | Scoop.it

A fascinating line of research has looked at how body posture, specifically "power poses," can be used to build a sense of strength and confidence in social situations.


The results suggest that a very simple strategy can increase your confidence in stressful situations such as job interviews, negotiations, or when meeting new people. . .

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Why "Thank You" Is More Than Just Good Manners

Why "Thank You" Is More Than Just Good Manners | Teaching Business and Interpersonal Communication | Scoop.it

According to positive psychologists, saying "thank you" is no longer just good manners, it is also beneficial to the self.


To take the best known examples, studies have suggested that being grateful can improve well-being, physical health, can strengthen social relationships, produce positive emotional states, and help us cope with stressful times in our lives.

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How the People Around You Impact Your Behavior

How the People Around You Impact Your Behavior | Teaching Business and Interpersonal Communication | Scoop.it
It's natural that we take on the behaviors of the people we surround ourselves with.
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Take This Handy Test to See How Well You Recognize Faces

Take This Handy Test to See How Well You Recognize Faces | Teaching Business and Interpersonal Communication | Scoop.it
Everyone struggles with face-recognition and 2% of the population suffers from face blindness —this test shows where you fall in the spectrum.
Bovee & Thill's Online Magazines for Business Communication's insight:

"Although most of us don’t suffer from prosopagnosia, we all struggle with face-recognition in varying degrees. This was demonstrated to audience members at the World Science Festival when they tested their face-recognition abilities with an interactive quiz that you can take."

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Use This Chart to Find the Textbook That Perfectly Fits Your Business Communication Course

Use This Chart to Find the Textbook That Perfectly Fits Your Business Communication Course | Teaching Business and Interpersonal Communication | Scoop.it

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10 Simple and Powerful Body Language Tips

10 Simple and Powerful Body Language Tips | Teaching Business and Interpersonal Communication | Scoop.it

Here are my ten simple and powerful body language tips.

Bovee & Thill's Online Magazines for Business Communication's insight:

"I’ve spoken to over two hundred business, university, association, and government audiences — and, in the process of preparing to address these very savvy professionals, I’ve discovered even more about the role of body language in business success.


Here are my ten simple and powerful body language tips for 2014." . . .
 
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Find Out If You're a Highly Sensitive Person with This Simple Test

Find Out If You're a Highly Sensitive Person with This Simple Test | Teaching Business and Interpersonal Communication | Scoop.it

Have you vever been called thin-skinned or too sensitve?

Bovee & Thill's Online Magazines for Business Communication's insight:

Take Dr. Elaine Aron's self-test, Are You Highly Sensitive, to see if you're thin- or thick-skinned, and learn about the three common misconceptions about people who are highly sensitive.

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One of the 20 Most Popular TED Talks Ever: Vulnerability, Courage, Authenticity, and Shame

One of the 20 Most Popular TED Talks Ever: Vulnerability, Courage, Authenticity, and Shame | Teaching Business and Interpersonal Communication | Scoop.it

These four emotions and characteristics are things we come into contact with every day, and Brené Brown has spent the last ten years studying them.


In a speech filled with quotable material, her most poignant remark may be this: “You’re imperfect, and you’re wired for struggle, but you are worthy of love and belonging." . . .


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Shh! 10 Good Times to Shut Up

Shh! 10 Good Times to Shut Up | Teaching Business and Interpersonal Communication | Scoop.it

Ever feel like you've gone and said too much? Again? Maybe you kill a joke or ruin a great moment.


Well, listen up. And shut up. Not many people know it but shutting up can be the trump card in a lot of situations.

Bovee & Thill's Online Magazines for Business Communication's insight:

Ever feel like you’ve gone and said too much? Again?


Maybe you kill a joke or ruin a great moment.


Well, listen up. And shut up. Not many people know it but shutting up can be the trump card in a lot of situations.


Shutting up helps you appear wise and avoid conflict. It can make someone reveal critical information. In general, it can make life easier which it turn makes you a happier person.


Here’s how and when to just shut up. . .

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10 Things Extraordinary People Say Every Day--Maybe You Should Be Saying Them, Too!

10 Things Extraordinary People Say Every Day--Maybe You Should Be Saying Them, Too! | Teaching Business and Interpersonal Communication | Scoop.it
They're small things, but each has the power to dramatically change someone's day. Including yours.


Bovee & Thill's Online Magazines for Business Communication's insight:

Want to make a huge difference in someone's life?


Here are things you should say every day to your employees, colleagues, family members, friends, and everyone you care about: . . .


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Why Listening Is So Much More Than Hearing

Why Listening Is So Much More Than Hearing | Teaching Business and Interpersonal Communication | Scoop.it

Here's a trick question. What do you hear right now?


If your home is like mine, you hear the humming sound of a printer, the low throbbing of traffic from the nearby highway and the clatter of plastic followed by the muffled impact of paws landing on linoleum — meaning that the cat has once again tried to open the catnip container atop the fridge and succeeded only in knocking it to the kitchen floor. . .

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Seven Ways Smart Companies Tell Customers "No"

Seven Ways Smart Companies Tell Customers "No" | Teaching Business and Interpersonal Communication | Scoop.it
Say "no" the wrong way, and you'll lose a client for life. How to avoid that.
Bovee & Thill's Online Magazines for Business Communication's insight:

I recently addressed a group of customer-service representatives at a conference, and near the end of my speech, I joked that these must be good times for English majors.

As someone who reads a boatload of rejection letters every day, I explained, I've noticed that they're getting a lot more creative.

"Someone needs to write those letters," I added.

A man in the back of the room laughed out loud. Later, he approached me and identified himself as a high-level executive for an airline.

"Chris, you're right," he told me. "We are hiring more English majors. We want our rejection letters to look good!" . . .

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Sheryl Sandberg: The Importance of Authentic Communication

Sheryl Sandberg, COO of Facebook, talks about the importance of communication in scaling one's own career and business relationships."

Bovee & Thill's Online Magazines for Business Communication's insight:

Sandberg recommends that rather than stating opinions as facts, managers state beliefs and the facts that support it, and encourage others to do the same, as a tool to encourage better information sharing. She also encourages everyone to take full responsibility for their actions, and to make them personal, stating that this ownership is a crucial building block at all stages of one's career. . .

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10 Hidden Benefits of Smiling

10 Hidden Benefits of Smiling | Teaching Business and Interpersonal Communication | Scoop.it

People are always smiling, especially in groups, but it doesn't just signal that they're happy, far from it. We use smiles for specific social purposes because they can send out all sorts of signals that can be useful for us.


Here are ten ways smiles can be used to our advantage by sending out messages about our trustworthiness, attractivity, sociability, and more. . .

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Lingua Digitalis's curator insight, April 23, 2013 1:57 AM

This is a good summary on research of smiling, although very little is actually on the communicative functions of smiling.

I also wonder how would this translate to digital communication? Emoticons clearly do not function the same way.