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An online magazine by Bovee & Thill, authors of the leading textbooks in business communication and business writing, featuring resources about interpersonal communication. For more information about Bovee & Thill texts and their exclusive, superior coverage of interpersonal communication, visit their blog: http://boveeandthillbusinesscommunicationblog.com. For instructor examination copies, go to http://www.pearsonhighered.com/educator/support/index.page, or write to the samplingdept@pearson.com. To find your local sales representative, go to http://www.pearsonhighered.com/educator/replocator.
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Sheryl Sandberg, COO of Facebook, talks about the importance of communication in scaling one's own career and business relationships."
Bovee & Thill's Online Magazines for Business Communication's insight:
Sandberg recommends that rather than stating opinions as facts, managers state beliefs and the facts that support it, and encourage others to do the same, as a tool to encourage better information sharing. She also encourages everyone to take full responsibility for their actions, and to make them personal, stating that this ownership is a crucial building block at all stages of one's career. . . Delete the scoop?
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People are always smiling, especially in groups, but it doesn't just signal that they're happy, far from it. We use smiles for specific social purposes because they can send out all sorts of signals that can be useful for us. Here are ten ways smiles can be used to our advantage by sending out messages about our trustworthiness, attractivity, sociability, and more. . . 
Lingua Digitalis's curator insight,
April 23, 4:57 AM
This is a good summary on research of smiling, although very little is actually on the communicative functions of smiling. I also wonder how would this translate to digital communication? Emoticons clearly do not function the same way. Delete the scoop?
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"In real life, horrible bosses don’t have to go to extremes, or even say a word, in order to demean, intimidate or discount employees. An eye roll, a smirk, a “whatever” shoulder shrug, an expression of disgust or contempt – all of these send their own clear signals."
Bovee & Thill's Online Magazines for Business Communication's insight:
From the results of a recent survey of over 200 business professionals, here are the top twelve body language behaviors of less-than-ideal bosses. You may not be a “horrible boss,” but you sure look like one when you do the following: . . . Delete the scoop?
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Ron Gutman reviews a raft of studies about smiling, and reveals some surprising results. Did you know your smile can be a predictor of how long you'll live -- and that a simple smile has a measurable effect on your overall well-being?
Bovee & Thill's Online Magazines for Business Communication's insight:
Ron Gutman reviews a raft of studies about smiling, and reveals some surprising results. Did you know your smile can be a predictor of how long you'll live -- and that a simple smile has a measurable effect on your overall well-being? Prepare to flex a few facial muscles as you learn more about this evolutionarily contagious behavior. . . Delete the scoop?
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Who delivers a message is sometimes more important than the message itself.
Bovee & Thill's Online Magazines for Business Communication's insight:
Think about meetings you lead, presentations you give, or announcements you make: Are you the right person to speak? If your answer is based on some version of, "Yes, because I'm the one in charge," your answer is often wrong -- and your audience knows it. . . Delete the scoop?
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Are you covering the right topics for your course to be considered up to date? For example, are you giving adequate coverage to social media and electronic communication? Find out now if your course measures up.
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Ever feel like you've gone and said too much? Again? Maybe you kill a joke or ruin a great moment.
Bovee & Thill's Online Magazines for Business Communication's insight:
Ever feel like you’ve gone and said too much? Again? Maybe you kill a joke or ruin a great moment. Well, listen up. And shut up. Not many people know it but shutting up can be the trump card in a lot of situations.
Here’s how and when to just shut up. . . Delete the scoop?
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Finding the hidden patterns of conversation. ;
Bovee & Thill's Online Magazines for Business Communication's insight:
Learning how to read a room is incredibly difficult. Yet we've all seen people who can do it, who manage to sense how people relate to each other, and use it to get things done. . . . 
Bovee & Thill's Online Magazines for Business Communication's curator insight,
January 18, 6:34 PM
Learning how to read a room is incredibly difficult. Yet we've all seen people who can do it, who manage to sense how people relate to each other, and use it to get things done. . . Delete the scoop?
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They're small things, but each has the power to dramatically change someone's day. Including yours.
Bovee & Thill's Online Magazines for Business Communication's insight:
Want to make a huge difference in someone's life? Here are things you should say every day to your employees, colleagues, family members, friends, and everyone you care about: . . . Delete the scoop?
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Bovee and Thill launched a unique author blog that helps business communication instructors spend less time preparing and more time teaching. The original articles that help instructors focus their teaching to help their students’ learning be more efficient and effective. Articles discuss a wide variety of topics, including new topics instructors should be teaching their students, resources instructors can use in their classes (including immediately downloadable PowerPoints), solutions to common teaching challenges, and great examples and activities instructors can use in class. A subscription is complimentary and is available by email or RSS. Sign up today on the homepage! Delete the scoop?
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Here are 16 simple things you can do to allow you to be unforgettable instantly and surround yourself with the community. Delete the scoop?
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Just by looking at someone, you experience them. Ever fallen in love at first sight or had a "gut feeling" about someone? You internally resonated with them. Ever seen someone trip and momentarily felt a twinge of pain for them? Observing them activates the "pain matrix" in your brain, research shows. Ever been moved by the sight of a person helping someone? You vicariously experienced it and thereby felt elevation. . . Delete the scoop?
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Interrupting a conversation politely is a social skill that can be learned. No one wants to be interrupted; but if you have to, here's how to do it without being rude.
Bovee & Thill's Online Magazines for Business Communication's insight:
It is never easy finding yourself in a situation where you need to interrupt the conversation. Sometimes, your friends are talking among themselves and there is something you can't wait to tell them. Sometimes, others are dominating the conversation and you can't get a word in. Whatever it is, sometimes you just have to. It may seem a little unusual, but the fact is there's such a thing as interrupting a conversation politely. . . Delete the scoop?
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A fascinating line of research has looked at how body posture, specifically "power poses," can be used to build a sense of strength and confidence in social situations. The results suggest that a very simple strategy can increase your confidence in stressful situations such as job interviews, negotiations, or when meeting new people. . . Delete the scoop?
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According to positive psychologists, saying "thank you" is no longer just good manners, it is also beneficial to the self. To take the best known examples, studies have suggested that being grateful can improve well-being, physical health, can strengthen social relationships, produce positive emotional states, and help us cope with stressful times in our lives. Delete the scoop?
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Say "no" the wrong way, and you'll lose a client for life. How to avoid that.
Bovee & Thill's Online Magazines for Business Communication's insight:
I recently addressed a group of customer-service representatives at a conference, and near the end of my speech, I joked that these must be good times for English majors. Delete the scoop?
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The teaching of business communication is undergoing a transformation because of six dramatic changes that are explained in this video. These factors shape a different workplace in the 21st century and require students to learn new and better ways to communicate. For example, the trend away from the old communication model as a monologue, as in a typical sales letter, to the new communication model as a dialogue, such as on Facebook business page, is not a fad. It's a fundamental shift in the way we communicate. Companies are no longer in control of their messages and must adapt to a world in which customers and other stakeholders demand to participate in and influence the conversation. Note: For information about Bovee & Thill's textbooks, visit Bovee & Thill's Business Communication Blog . Delete the scoop?
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Meetings can be like torture chambers. But they don't have to be. Web conferencing company SalesCrunch has created a guide to meetings. It's gathered the data from its management software, which tracks things like if people are really paying attention (looking at the screen or not), and if follow-up materials are opened. . . Delete the scoop?
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Bovee & Thill's Online Magazines for Business Communication's insight:
Saying no is indeed a major challenge for most people. Anyone who suffers from the stress that comes from over commitment can get help themselves by following these simple strategies for saying no. . . Delete the scoop?
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"If you find yourself in that same predicament, consider these tips for a straightforward conversation that helps you break through that wall of hard feelings and misunderstandings."
Bovee & Thill's Online Magazines for Business Communication's insight:
I wish had the proverbial nickel for every participant in one of my sessions who has approached me after the program with a comment that began, “Have you got a minute for a question? My boss and I just don’t get along. We need to have a conversation, but he/she…” From there, the story and details diverge . . . Delete the scoop?
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Are you looking for a textbook with the perfect balance of timeless principles and cutting-edge practices? Excellence in Business Communication, 10th Edition, offers this perfect balance, because it helps students master the fundamentals of professional communication while also preparing them for the broader expectations they'll encounter in today's workplace. This video takes you step-by-step through the 30 elements included in this text that will help you become a better business communication instructor. Excellence in Business Communication has been used by over 2 million students to help them master essential skills for succeeding on the job. This tenth edition extends that tradition by offering an unmatched set of tools that simplify teaching, promote active learning, and stimulate critical thinking Delete the scoop?
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The idea that when people talk, a look to the right means they are lying, is debunked in a new study.
Bovee & Thill's Online Magazines for Business Communication's insight:
Conventional wisdom has it that when people talk, the direction of their eye movements reveals whether or not they're lying. A glance up and to the left supposedly means a person is telling the truth, whereas a glance to the upper right signals deceit. However, new research . . .. Delete the scoop?
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We've all heard it before -- first impressions mean everything. But, what about that moment when you make a bad first impression? What now? . . . Delete the scoop?
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Take a look at the slideshow first, and then we’ll go over the five takeaways mentioned in the slideshow
Bovee & Thill's Online Magazines for Business Communication's insight:
Designer and speaker Jesse Desjardins shares five presentation lessons from the critically-acclaimed and Golden Globe-winning film, The King’s Speech (starring Colin Firth and Geoffrey Rush) Jesse’s slideshow shows how in the film King George VI grows from stammering in his first public speech to finding his own voice and becoming a confident speaker. . . Delete the scoop?
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You are in a foreign country, and don't speak the language. You order something indecipherable off the menu, and when the waiter brings you a plate of delicious noodles, you smile and make an OK sign at him with your thumb and forefinger linked in a circle. He then picks up the dish and throws it in your lap.
What happened? Welcome to the wonderful world of international hand gestures, where nothing is quite as it seems. . .