Maybe you were attracted to HR because you like helping people. Maybe you still get the warm fuzzies when you help solve problems or ease employees’ pain.
But does your instinct to empathize with employee suffering also trigger vicarious pain in you?
“There’s a downside to empathy when it comes to the suffering of others,” says Olga Klimecki, a researcher and the lead author of a study on empathy in the journal Cerebral Cortex. “When we share the suffering of others too much, our negative emotions increase. It carries the danger of an emotional burnout.”