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Scooped by Joemktg
March 28, 2014 9:10 AM
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Will Microsoft Dynamics Marketing Trigger the SharePoint Effect? - CMS Wire | #TheMarketingTechAlert

Will Microsoft Dynamics Marketing Trigger the SharePoint Effect? - CMS Wire | #TheMarketingTechAlert | The MarTech Digest | Scoop.it

Intermediate/ Digest...


Dynamics Marketing marks a formal entry into a market where Microsoft previously had no presence and is now doing so on a broad front. At Convergence, Microsoft demonstrated not only the revamped MRM functionality it inherited from MarketingPilot, along with the "Social Listening" capabilities it acquired from NetBreeze, but also many brand new marketing automation features, primarily around email and social campaigns, with mention of landing page/ web triggers being available in these campaign workflows.

 

But it is not this breadth of technological approach that is the most significant thing. That Microsoft sees Dynamics Marketing as suitable for all and scalable for its largest customers is an approach that might be familiar to those who recall its entry into the ECM market in 2001 with SharePoint. Not many people outside of Microsoft would consider SharePoint — even in 2014 — in any regard "Best of Breed," yet data suggests that 75 percent of Fortune 500 companies have some SharePoint located somewhere in the organization. Projects often resonate with “can’t we just use SharePoint for this?" given that for many use cases it provides “just enough” to enable a result. Many an existing Marketing Automation sales cycle will now be interrupted with a similar refrain: “We should first look at what Microsoft is doing here.”

 

More worrying for its competitors is that for all the current talk of the platform being available as “stand-alone” from Dynamics CRM as a separately licensed product, Microsoft is the king of product bundlers. For example it recent added an OEM for InsideView’s customer intelligence data as a part of the base platform, and it is likely to add other similar fold-in technology features in time too. Dynamics Marketing will be viewed as part of a battle for marketshare, not for top-line revenue (let alone anything on the bottom-line).

 

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Joemktg's insight:

It's a valid point: MS sheer presence alone makes it an automatic competitor. However, the SharePoint analogy doesn't fly: MAS can only be accomplished company or division wide, as it requires the full DB. One DB, one MAS.

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Scooped by Joemktg
February 19, 2014 7:40 AM
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Can Microsoft steal marketers from Salesforce? Redmond bets big with Dynamics Marketing platform - Venture Beat | #TheMarketingTechAlert

Can Microsoft steal marketers from Salesforce? Redmond bets big with Dynamics Marketing platform - Venture Beat | #TheMarketingTechAlert | The MarTech Digest | Scoop.it

Intermediate/ Digest...


As it battles to gain market share from customer relationship management (CRM) giants like Salesforce and Oracle, Microsoft today detailed some new additions to its Dynamics CRM software. These features will arrive alongside the next core Dynamics CRM release this spring.

 

One new offering is Microsoft Dynamics Marketing, a marketing automation service built on Marketing Pilot technology (which Microsoft bought in October 2012). Dynamics Marketing features a visual designer intended to make setting up campaigns easier for marketers as well as overhauled lead scoring and management capabilities that’ll integrate with Dynamics CRM.

 

Dynamics Marketing will be available as an add-on service to Dynamics CRM — either online or onsite — or as a standalone offering. Microsoft has yet to announce pricing details.

 

Another new offering is Microsoft Social Listening, which is based on technology Microsoft purchased when it scooped up social analytics firm Netbreeze in March. Social Listening will enable Dynamics CRM users to track the crowd’s opinion of brands, products, services, and competitors across various social channels.

 

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Joemktg's insight:

MSFT needed to respond to the rapidly changing market, and the response was as timely as you would expect.

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