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Robust User Experience May Unlock Mobile Commerce - Practical Ecommerce

Robust User Experience May Unlock Mobile Commerce - Practical Ecommerce | MobileWeb | Scoop.it

Online sales from mobile devices are expected to exceed $41 billion in the United States this year, representing a significant opportunity for online sellers who are able to provide a good mobile user experience.

This month, eMarketer revised its U.S. retail ecommerce sales estimates upward, reporting that Internet sales originating from smartphones and tablets could now account for 16 percent of all American ecommerce purchases, excluding travel and ticket sales. The eMarketer data puts total U.S. retail mobile ecommerce sales at $41.68 billion for 2013.

A more optimistic second quarter benchmark report from IMRG and Capgemini — a U.K. retail trade association and a French consulting firm, respectively — stated that mobile devices accounted for 23 percent of online sales worldwide and, in general, some 34 percent of site traffic came from mobile devices globally in the second quarter of this year.

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