Buffer is already a beloved social media dashboard amongst marketers. The platform is probably the best way to schedule and spread your posts over time. It particularly works well for Twitter, but also accepts posts from Facebook, LinkedIn or Google Plus.
But now, Buffer can also do much more. It can also be the perfect tool for online customer service.
Three months ago, Buffer acquired Respondly, a social media customer service and brand monitoring tool. So it’s no surprise that Buffer has launched Respond, a new tool dedicated to helping you offer exceptional customer service online.
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Is your company using Twitter? Daily life conversations and questions are being asked about products and services your company may sell. Do not let these opportunities pass you by, your competition may be monitoring keywords on social media.
Is your company using Twitter? Daily life conversations and questions are being asked about products and services your company may sell. Do not let these opportunities pass you by, your competition may be monitoring keywords on social media.