Chatbots could replace 1-800 numbers, and Facebook wants them on Messenger. But most businesses don’t have the resources or technical skills to build chatbots themselves. That’s why Facebook is currently providing developers with API tools to build chatbots and Live Chat web plug-ins for business clients, according to multiple sources and a leaked deck Facebook shared with devs. The tools will be announced at Facebook’s F8 conference next week.
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Brian Yanish - MarketingHits.com
April 13, 2016 12:35 PM
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