"The term “knowledge management” (or KM) is a concept that surfaced about two decades ago, and it continues to evolve and develop as technology expands, the world flattens, and global companies are the norm. Nevertheless, a precise definition of KM remains elusive. Peter Drucker, the father of KM, defines the term as “the coordination and exploitation of organizational knowledge resources, in order to create benefit and competitive advantage.” If it sounds boring, keep reading—KM is actually a fascinating, rapidly evolving field."
Via Karen du Toit
This article reminds us what is KM, an why it is a major issue for any company today more than ever.