Here are a few best practices to consider as you’re developing your transactional email campaign:
- Send it from a recognized ‘From’ address.
- Use a subject line that clearly summarizes the purpose of the email.
- Write copy that acknowledges and thanks the subscriber for their activity and conveys excellent customer service.
- Include a recognizable and clickable brand logo and incorporate your brand colors to boost brand recognition.
- Use links that serve a specific purpose.
- Be friendly, informative, and timely.
Here are six types of transactional emails you can send your subscribers based on their behavior:
1. Email Address Confirmation/Registration Emails
2. Password Resets
3. Order Confirmation Emails and Purchase Receipts
4. Feedback Emails
5. Reactivation Emails
6. Website/App Extension Emails
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