A social media operations manager can use the following steps to apply the minimalist “four-box method” to social accounts: trash, give away, keep or relocate.
-Trash. For accounts that are no longer active and whose mission is no longer a priority, determine an appropriate exit strategy.
-Give away. We certainly aren’t donating our social channels to any other organization, but it is possible that an account managed by one team has a priority and focus that more closely matches that of another team within the company.
-Keep. Retain social accounts that are still active and relevant, and maintain an active level of social programming and engagement.
-Relocate. Some accounts are created to support a business unit or service area’s need, but it is later determined that the business unit still has enough content and interest to support a channel, but that the actual platform is no longer a fit. After a social operations manager conducts an analysis and meets with the team, it may be decided that the actual platform (Twitter in this case) may not be the best choice. For this purpose, the team may decide to “relocate” the social programming for recruiting to another platform like LinkedIn or others.
An Era of SMO Is Ahead: What Can We Expect in 2018? - SocialBakers
If you can find real AI embedded into your social media dashboard or via a 3rd party application, please raise your hand.
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