Millennials continue to use emails, especially for more formal matters and for communicating with brands. However, do make sure that you adapt your campaigns to this specific target group and bear in mind the following points:
● Content personalisation: Tailor the content of your newsletter to each subscriber as far as possible by using all the information you have on them.
● Multi-channel Millennials: Combine social media (branding and entertainment), email (offers and information) and your website (transactions) for optimum results.
● The right moment: Investigate when would be a good time to send your emails to your subscriber and react accordingly.
● Responsive is not enough: Design with mobile in mind and understand how your message should be conveyed on a mobile device
● TL;DR # @: Use special characters carefully and try using a short summary at the end of long posts.
I'm looking forward to the Gen Zs to be in charge: they don't screw around.
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