Digest...

Voxa started by simply syncing user emails and CRM, thereby ensuring that every communication be it inbound or outbound, desktop, Web, or mobile is synced with client records. This satisfies the desire of sales managers seeking transparency into the activities of their street soldiers, while alleviating the record-keeping burden.

 

Today, however, the company upped the ante with the addition of a natural language processing engine that allows user to automate even more day to day administrative tasks. For example, users can setup Voxa to create follow-up reminders automatically every time a sent email includes colloquial phrases like “circle back,” “talk to you next week,” or “ping you then.”

 

“We’re trying to eliminate the monkey work,” Cook says. “Data entry can triple the amount of time individual salespeople spend. And this can be translated not just to Salesforce but to any software platform.”

 

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