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"How to Get Started With Real-Time Communication
- Live Chat on your Site
- Messaging support
- Chatbots
How to Get Started
- Make a comprehensive communication plan.
- Set up a dedicated service team.
- Empower frontline employees.
- Set up communication guidelines.
- Play together with your other channels.
- Track key metrics."
Stunning chart. Messaging is the first line of offense for Customer Experience.
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