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Knowledge work is broken - can social fix it? Presentation from Social Business Forum 2012 in Milan, Italy.
Knowledge workers spend from 15% to 35% of their time searching for information.15% of the time is spent on duplicating existing information.
The effective usage rates of enterprise software are down compared to two years ago, with users experiencing productivity losses of around 17%.It’s like giving everyone Friday off.
As work is being distributed across locations and organizations, current digital work environments - primarily designed for personal productivity - make people more isolated and less aware of what is happening at work. It cripples their ability to collaborate and be productive.
Via David Hain, Lynnette Van Dyke
Is the growing gap between skills via education and those required for work also partly related to this gap that exists in the workplace between digital distribution and barriers to collaboration and productivity? It seems logical that knowledge workers who have learned to work in smarter and more social ways online will be those that are both 'hooked in' and also educated from the start in more team based and participatory environments.