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Scoop.it!
by Tom Martin
"If you believe influence is driven by the creation of a relationship between two parties, where one sees the other as truly knowledgeable about a particular product or service, then let’s talk about the science behind that influence.
"Establishing influence is a multi-step process that moves the influenced through four key stages." Via janlgordon
Jim Lerman's insight:
I fiend there are very powerful concepts identified here, applicable to many people in a wide variety of fields. 
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Scoop.it!
What is this ability to step into someone else’s shoes? To imagine how they feel - and to hurt for them or be happy for them? Host Frank Stasio is joined by a panel of experts to discuss empathy, the trait that makes us uniquely human.
Lasana Harris is an assistant professor in psychology and neuroscience at Duke University; Jesse Prinz is a Distinguished Professor of philosophy at the Graduate Center of the City University of New York; Pate Skene is an associate professor of neurobiology at Duke University and a second year law student; and Ralph Savarese is an associate professor of English at Grinnell College, a Duke Humanities Writ Large Fellow, and the author of “Reasonable People: A Memoir of Autism and Adoption” Via Edwin Rutsch, David Hain
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Great stuff