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Here at the Microsoft Security Response Center, we investigate thousands of security reports every year. In some cases, we find that a report describes a bona fide security vulnerability resulting from a flaw in one of our products; when this happens, we develop a patch as quickly as possible to correct the error. (See "A Tour of the Microsoft Security Response Center").
In other cases, the reported problems simply result from a mistake someone made in using the product. But many fall in between. They discuss real security problems, but the problems don't result from product flaws. Over the years, we've developed a list of issues like these, that we call the 10 Immutable Laws of Security.
