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Tell your child that bullying is not acceptable behaviour and that you will do what you can to get the bullying to stop.
Listen to your child's fears, reassure your child that it is not their fault and that this is not something that they will face alone.
Let them know that you will help them.
Don't pressurise them to talk to you.
Give them ideas of who else they could talk to - a relative, a teacher, your GP or ChildLine on tel: 0800 1111.
Help them build up their confidence.
Praise and encourage them.
Talk to his/her teacher and try to work with the school on tackling the problem.
Keep a bullying report - keep records and written details of incidents and if known, the names of perpetrators.
Do not accept that repeated verbal abuse is teasing and not bullying - the important difference to note is whether it is distressing your child.
Ensure that the school take action and follow up each key step until you are satisfied.
Finally, keep notes of meetings, copies of letters and record details of phone calls.
