Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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"Just Build Great Content"

"Just Build Great Content" | Public Relations & Social Marketing Insight | Scoop.it

As more companies move to embrace content strategies as part of their SEO efforts, we hear over and over again from all sources that the key to getting those content pieces found is about creating good content that users find engaging. Don’t worry about old school SEO tactics – write good content, and they will come. Not so easy, is it? Millions of items of content are generated online every day, and chances are not all of them serve the reader. And realistically, can we expect people to read blog content from every company they might purchase from? Would you, in your own personal time? Do you regularly read your own company’s blog?

In the absence of good strategy, content marketers sometimes end up using easy metrics to prove success, and those metrics don’t necessarily rely on the quality of the content. Using the wrong metrics to prove the value of content can result in false success reporting, and therefore masks the reality of wasted content efforts, and stops you from getting better....

Jeff Domansky's insight:

Learn more about the measure of success in your content marketing from Christine Bellefontaine.

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5 Things That Can Make Nonprofit Marketers More Effective [New Research]

5 Things That Can Make Nonprofit Marketers More Effective [New Research] | Public Relations & Social Marketing Insight | Scoop.it
Nonprofit marketers are using more content marketing tactics, social media platforms, and paid methods of content promotion than last year – and, generally speaking, they’re becoming more effective in many of these areas, and in particular, with how effectively they use tactics.

Yet, in terms of overall effectiveness, only 26% say they’re effective – a drop from last year when about one-third of marketers said they were effective. Our new report, Nonprofit Content Marketing 2016: Benchmarks, Budgets, and Trends – North America, produced in association with Blackbaud and sponsored by FusionSpark Media, reveals this insight and much more.
Jeff Domansky's insight:

Content Marketing Institute provides valuable benchmarks for nonprofit communications.

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70% Of Consumers Use Three Channels Or More To Research A Purchase | MediaPost

70% Of Consumers Use Three Channels Or More To Research A Purchase | MediaPost | Public Relations & Social Marketing Insight | Scoop.it

About 528 U.S. respondents participated in the study, which analyzed research and buying habits among consumers and B2B buyers, the number of channels used to make decisions, and the type of content that resonates best -- whether focusing on connecting with B2C or B2B buyers.


More than 70% of consumers use three channels or more when researching a purchase. Some 45% of consumers who make the purchase, and 46% of B2B customers, look to the data to help them make the correct decision. Many look at the headline of articles and content for hard facts such as dollars and percentages....

Jeff Domansky's insight:

Findings from the latest Blue Nile Research study, The Content That Compels People To Buy, examine the content and channels that compel shoppers to buy. 

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What Effective B2B Content Marketing Looks Like | Content Marketing Institute

What Effective B2B Content Marketing Looks Like | Content Marketing Institute | Public Relations & Social Marketing Insight | Scoop.it

It’s that time of year again when we release the findings of our annual content marketing survey. Over the years, we’ve talked a lot about effectiveness. But this year, while our team was discussing new questions for the survey, we stepped back and wondered – how many companies even know what effectiveness looks like?


The answer may (or may not) surprise you. Get this: 55% of business-to-business (B2B) marketers said that it is unclear within their organization what an effective or successful content marketing program looks like.


Regardless, what’s great about the research is that we can examine how the most-effective marketers are going about their business so we can learn from them.


Let’s take a look at some of the key findings from the report, B2B Content Marketing 2016: Benchmarks, Budgets, and Trends – North America, produced by Content Marketing Institute and MarketingProfs, and sponsored by Brightcove....

Jeff Domansky's insight:

Content Marketing Institute releases 2016 B2B content marketing survey and shares a new perspective on effectiveness, editorial mission statements and more.

♫░M░I░C░H░A░E░L░░♫'s curator insight, September 30, 2015 1:42 PM
What Effective B2B Content Marketing Looks Like | Content Marketing Institute | #Marketing
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Do we share what we value?

Do we share what we value? | Public Relations & Social Marketing Insight | Scoop.it

The content active Belgian internet users value the most for their own personal consumption is content that provides useful information (valued by 37%), content that teaches them about the brand (valued by 29%) and which tells them something new and unexpected (valued by 27%).


On the other hand, the content which most Belgian respondents indicate as the kind they will be likely to share is content they find entertaining and fun (indicated by 31%), which relates to their passions and interests  (indicated by 26%) or contains useful information which others don’t know (indicated by 25%).


Today’s consumers are increasingly aware of the value of their online identity. When we share something online, we are actually seeking recognition and want to add value to our online presence. Consequently, people are much more likely to share content that expresses their point of view or will be of value to their network. In other words, they share content that allows them to communicate something to others....

Jeff Domansky's insight:

What values influence content sharing? Interesting research and recommended reading. 9/10

Marco Favero's curator insight, September 14, 2015 4:00 PM

aggiungere la vostra comprensione ...

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Global Content Impact Index CMI - Acrolinx

Global Content Impact Index CMI - Acrolinx | Public Relations & Social Marketing Insight | Scoop.it

Although content has proven itself to be a critically important component of successful marketing in today’s online world, all too often companies are sacrificing the quality of their content for quantity. As we’ve seen, most of the 340 companies we reviewed as part of our initial look at global content quality are producing content that doesn’t measure up.


We believe those companies, and the countless others just like them, will be handicapped if they don’t start paying more attention to their content quality....

Jeff Domansky's insight:

Without a focus on quality of content. It's just noise according to this global survey. Highly recommended reading. 9/10

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Quality vs. Quantity: 6-Month Analysis of the Age-Old Blogging Debate

Quality vs. Quantity: 6-Month Analysis of the Age-Old Blogging Debate | Public Relations & Social Marketing Insight | Scoop.it

And then, late one night in January, my colleagues Kieran and Joe had a Twitter conversation with Rand Fishkin about the HubSpot Blog's editorial strategy. It got me thinking: With all these new tools and resources at our disposal, was the Marketing Blog's current high volume strategy still best for our readers, thus best for us?


Keeping our headcount and resources constant, what kind of posts should we be publishing -- and at what frequency -- to grow faster?


Funny enough, we weren't the only ones interested in finding out this answer. After Joe and Kieran chatted with Rand on Twitter, we reached out to Trevor Klein at Moz to see if he wanted to run a similar experiment with their audience. He did -- and you can head over to their blog to read their findings.


Six months after starting this experiment on the Marketing Blog, we've uncovered some compelling insights that will transform how our section operates. Here's what we did to figure out our optimal editorial strategy -- and what we're going to do about it.  ...

Jeff Domansky's insight:

Epic research report by Hupspot and invaluable recommendations to help every blogger succeed with better content. Highly recommended reading for bloggers. 9/10

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The Good, the Bad, and the Not So Ugly of Social Media

The Good, the Bad, and the Not So Ugly of Social Media | Public Relations & Social Marketing Insight | Scoop.it

Today I just wanted to write a quick blog piggybacking that story with some more titillating stats on how audiences use social to connect with brands, what they expect from companies, and how brands can improve their interactions with shoppers.


The Northridge Group study features survey answers from more than 1,000 consumers in the United States. Through this report, “The State of Customer Service Experience in 2015,” analysts attempt to provide a roadmap for how companies can turn social media into the linchpin that holds the entire customer experience together. Below are some of the more poignant points from the survey....

Jeff Domansky's insight:

A new survey reveals what marketers are getting right and where they're going wrong on social.

donhornsby's curator insight, June 29, 2015 10:23 AM

(From the article): One third of consumers who contact brands on social media never get a response.


About 33% of consumers who have used social media for customer service say the channel does not meet expectations.

 

Despite the immediacy of social media, just 13% of consumers get a response within minutes.

 

The (not so) ugly: the opportunity for marketers


More than 40% of consumers expect resolution within one hour when using social media as a customer service channel.

 

Sixty-three percent of consumers say that they have to engage with a brand two or more times on social media before a customer service inquiry or issue is resolved.

 

Just 2% of consumers use social media for urgent customer service issues.

Luis Cano's curator insight, June 29, 2015 3:44 PM

Holding the customer experience together with The State of Customer service experience report ...

rserse's curator insight, July 1, 2015 5:16 AM

a best practices guide to keep in mind 

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How to Create the Most Shareable Content | BRANDE

How to Create the Most Shareable Content | BRANDE | Public Relations & Social Marketing Insight | Scoop.it

Industry expert ShareThis – creator of the widget that allows for sharing on 120 social channels — released an eye-opening study that showed Facebook now makes up 84% of all internet sharing. Twitter is next at about 6%, with Blogger at 5% and Pinterest at 3%. Email makes up less than 1% of all sharing, even though many emails include buttons like ShareThis.


Despite Facebook’s domination of all sharing, the study found that it’s actually Pinterest that boasts the most sharing in a number of categories: food & drink, beauty & fitness, home & garden, and shopping. Twitter does best with sports (the games are perfect for live-tweeting) and even beats Facebook in the news category.


So if your organization is in any of the Pinterest-leaning fields, or if you have visual content like photos, cartoons, or infographics, you should post them on both Facebook and Pinterest for a one-two punch....

Jeff Domansky's insight:

The latest research reveals how to create the most shareable content, where to post it, and where its value really lies.

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Why Content Marketing is a No-Brainer for Consumer Electronics

Why Content Marketing is a No-Brainer for Consumer Electronics | Public Relations & Social Marketing Insight | Scoop.it

Content is one of the most significant investments a company can make. While web design and vibrant videos are appealing, they don’t hold the same weight as content. This is especially true in the electronics industry, where customers are seeking fresh, insightful information before making a purchase.


The Value of Quality ContentThere’s a reason 86 percent of B2C marketers use content marketing: it works. High quality content pleases search engines and satisfies consumer demand for useful information regarding products and services.


In the consumer electronics industry, quality content is even more important because a large percentage of consumer electronics purchases are what businesses refer to as “investment purchases.” In other words, consumers aren’t buying a pack of gum from the convenience store or a t-shirt from their favorite retailer. Many electronics cost hundreds of dollars, and high-end purchases can cost thousands....

Jeff Domansky's insight:

Here's why content matters and how it works especially for higher priced consumer electronics products.

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What Are The Best Times to Post on Social Media | SEJ

What Are The Best Times to Post on Social Media | SEJ | Public Relations & Social Marketing Insight | Scoop.it
Have you ever wondered when you should be sharing your content on the social web?

Your visitors and followers prefer using social media sites during specific hours. So if you start sharing your content when your users are on these social sites, you’ll not only gain more shares, but you’ll also notice an increase in traffic.

So, when should you be sharing your content? Well, just follow the times in the infographic below.
Jeff Domansky's insight:

Neil Patel highlights best times to post on key social media channels. Useful.

Jeff Domansky's curator insight, February 6, 2015 11:59 PM

Neil Patel highlights best times to post on key social media channels. Useful.

Marco Favero's curator insight, February 7, 2015 9:25 AM

aggiungi la tua intuizione ...

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BuzzSumo: The Ultimate Guide for Content Research

BuzzSumo: The Ultimate Guide for Content Research | Public Relations & Social Marketing Insight | Scoop.it

BuzzSumo is a research and monitoring tool.  The functionality is broken down as follows:

-  Find content that is most shared on social media channels – you can enter your own domain, or another domain, and see what has been shared socially

-  Find influencers related to particular topics

-  Get alerts based on keywords, brand name, links, author name or domain

-  Track competitors and do an analysis based on their content.Here are some practical examples of how you can use BuzzSumo effectively....

Jeff Domansky's insight:

Are you looking for a great tool to research content on your site or your competitors? BuzzSumo is an excellent tool and well worth checking out.

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10 Research-Driven Insights about Content Marketers in 2015

10 Research-Driven Insights about Content Marketers in 2015 | Public Relations & Social Marketing Insight | Scoop.it

Each year we publish a series of core research reports that highlights the state of content marketing:

  • B2B marketers in North America
  • B2C marketers in North America
  • Nonprofit marketers in North America
  • For-profit marketers in Australia
  • For-profit marketers in the United Kingdom


While you can read the individual findings at the links above, it’s useful to look at the trends and differences across each of these markets....

Jeff Domansky's insight:

Check out these valuable reports from the Content Marketing Institute.

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12 Competitor Analysis Tools That Will Improve Your Traffic

12 Competitor Analysis Tools That Will Improve Your Traffic | Public Relations & Social Marketing Insight | Scoop.it
You can learn a lot from your competitors.


If you’ve ever wondered why your competitors are outranking you, or getting more social love, this article is for you. With the tools mentioned below, you can learn a lot about your competitors.


Here are 12 tools that will help you get more traffic....

Jeff Domansky's insight:

Neil Patel shares 12 useful tools for your content marketing toolkit. Recommended reading. 9/10

Jeff Domansky's curator insight, December 5, 2015 2:22 PM

Neil Patel shares 12 useful tools for your content marketing toolkit. Recommended reading. 9/10

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13 Stats That Should Thrill CMOs

13 Stats That Should Thrill CMOs | Public Relations & Social Marketing Insight | Scoop.it

Marketers have a lot of issues to deal with moving forward, but there are still plenty of reasons to be optimistic. Even though, as Dillon points out, intrusive advertising is in a state of crisis, content and experiential marketing is starting to truly live up to the hype that’s been building over the past few years.


So if Dillon is the devil over the shoulder, allow me to take the perspective of the angel....

Jeff Domansky's insight:

Here's why content marketers have reason to be bullish.

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Authenticity and Design: How Consumers Feel About Online Content

Authenticity and Design: How Consumers Feel About Online Content | Public Relations & Social Marketing Insight | Scoop.it

These are interesting findings in light of other research that has found a higher degree of trust in branded content that appears on TV and in print than on social channels, with Facebook being the notable exception.


A key theme to emerge from Adobe’s study is the greater degree of trust in information from those considered more likely to be peers. For example:

- 68% consider breaking news to be more trustworthy when coming from an eyewitness than from a news anchor;

- 84% consider a product endorsement to be more trustworthy from an ordinary user than a celebrity; and

- 73% would trust a music recommendation from a close friend over one from a music service based on past preferences....

Jeff Domansky's insight:

A slight majority (53%) of US consumers agree that, compared to 5 years ago, there is too much content out there, and 45% wish they could frequently "unplug" from all content and devices. Interesting stats and recommended reading. 9/10

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Poor content marketing and one in three customers will move, tech brands warned - Marketing Tech News

Poor content marketing and one in three customers will move, tech brands warned - Marketing Tech News | Public Relations & Social Marketing Insight | Scoop.it

The value of good quality content marketing is important in all industries but in the technology industry brands risk more than a third of their customers (34%) switching to a competitor if the content they produce falls in quality.


As well as risking customer migration to competitors such brands would also face brand harm, according to a new study by content marketing platform NewsCred. The study showed that low quality or infrequently published content would prompt more than a quarter (27%) of consumers to believe that the brand was out of touch or not up to date with customer habits.


18% of consumers meanwhile said that they would feel that customer engagement wasn’t important to such brands. Such negativity could also feed through to perception of product quality too with 16% saying that they would expect a technology brand that produced poor quality content to also sell poor quality products....

Jeff Domansky's insight:

Want to lose one-third of your customers? Try poor content marketing, according to research.

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Content, Shares, and Links: Insights from Analyzing 1 Million Articles

Content, Shares, and Links: Insights from Analyzing 1 Million Articles | Public Relations & Social Marketing Insight | Scoop.it

This summer BuzzSumo teamed up with Moz to analyze the shares and links of over 1m articles. We wanted to look at the correlation of shares and links, to understand the content that gets both shares and links, and to identify the formats that get relatively more shares or links.


What we found is that the majority of content published on the internet is simply ignored when it comes to shares and links. The data suggests most content is simply not worthy of sharing or linking, and also that people are very poor at amplifying content. It may sound harsh but it seems most people are wasting their time either producing poor content or failing to amplify it.


On a more positive note we also found some great examples of content that people love to both share and link to. It was not a surprise to find content gets far more shares than links. Shares are much easier to acquire. Everyone can share content easily and it is almost frictionless in some cases. Content has to work much harder to acquire links. Our research uncovered....

Jeff Domansky's insight:

BuzzSumo and Moz provided a valuable research report and insight into content marketing and what works and what's shared most. Highly recommended. 9/10

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The Most Trusted Channels for Branded Content

The Most Trusted Channels for Branded Content | Public Relations & Social Marketing Insight | Scoop.it

Consumers say Facebook is the channel in which they are most likely to trust content created by a brand/company, according to a recent report from The Acquity Group.


The report was based on data from a survey of more than 2,000 consumers in the United States.Respondents gave Facebook an average score of 4 as a trusted content source from brands (1=most trusted; 10=least trusted). Magazines and newspapers ranked second (4.4 average score), followed by email and television (5.3 average score each).


Younger generations are more likely to trust social channels than their older counterparts are: Some 29% of consumers age 18-22 and 32% of consumers age 23-30 rank Facebook as the most trusted content channel, whereas only 16% of consumers age 52-68 do so. Older consumers are more likely to trust traditional media, such as print (27%)....

Jeff Domansky's insight:

Which content channel is the most trusted? Research says....

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Does Your Content Drive Brand Favorability?

Does Your Content Drive Brand Favorability? | Public Relations & Social Marketing Insight | Scoop.it

As content marketing becomes more and more mainstream, brands are increasingly realizing that they can’t simply “do content marketing” and call it a day. No, they have to do it right, and they have to know that their content is actually working. But what does it actually mean to have content that works? And is it driving brand favorability?


That’s a huge question that brands are struggling with, as recent data shows that 78 percent of marketers struggle to measure the ROI of their content marketing. With bigger and bigger budgets being thrown into the brand journalism space, it’s important that companies have a real statistic they can rely on to prove that their storytelling is worth the investment....

Jeff Domansky's insight:

Really key content marketing question: Is your content driving favorability?

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10 Facts You Need to Know About Social Media in 2015 | Simply Measured

10 Facts You Need to Know About Social Media in 2015 | Simply Measured | Public Relations & Social Marketing Insight | Scoop.it

Our 2015 State of Social Marketing Report recently dropped. It’s a whopper,  consisting of 47 pages, two surveys, and our own research of seven major social networks that brands commonly use for marketing.


I’m not trying to dissuade you from downloading this gem, but if you want a quick overview, check out this slide deck and get your social knowledge on in less than 2 minutes....

Jeff Domansky's insight:

Really useful summary of the social marketing report in the SlideShare.

Nedko Aldev's curator insight, June 29, 2015 9:02 AM

add your insight...

913
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8 Shocking Stats That Prove Your Business Needs Content Marketing

8 Shocking Stats That Prove Your Business Needs Content Marketing | Public Relations & Social Marketing Insight | Scoop.it
Over the past few years, content marketing has evolved from being just another trend, to becoming a necessary component of digital marketing.  Businesses of all types and sizes are adopting content marketing tactics to meet their marketing needs, which explains why content marketing has become one of the most competitive online marketing tactics to date.

However, there are still tons of businesses and companies not utilizing content marketing in their digital marketing strategies, and if that includes you, then check out these cold, hard facts from the latest content marketing benchmark reports:
Jeff Domansky's insight:

This content marketing infographic is full of valuable stats to build your case for content marketing. Recommended reading. 9/10

Jeff Oskin's curator insight, April 2, 2015 7:57 AM

Content marketing can mean the difference between relevance and irrelevant in your chosen market. Check out this great infographics showing the reasons why you should adopt content marketing to help your bottom line.

Мария Риш's curator insight, April 4, 2015 10:26 AM

добавить ваше понимание ...

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Next Generation of Content Marketing: 6 Insights About Intelligent Content

Next Generation of Content Marketing: 6 Insights About Intelligent Content | Public Relations & Social Marketing Insight | Scoop.it

If you want your prospects and customers to find the information that will truly help them (and in turn make them consider you to be a valuable resource), you need to be deliberate with how you structure and tag your content. Applying intelligent content principles will help us get there.


As Ann explains:It’s not just about the format. If we’re to truly make our content accessible to customers, it has to be discoverable. When you have unstructured, untagged, unintelligent content, the information you or your customer are looking for is very hard to find....

Jeff Domansky's insight:

Intelligent content is our next generation according to the Content Marketing Institute.

Brittany Monroe's curator insight, March 1, 2015 8:50 PM

Content marketing: Applying intelligence! I love this!!

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Beyond Likes, Shares & Retweets: More Advanced Uses Of Social Data

Beyond Likes, Shares & Retweets: More Advanced Uses Of Social Data | Public Relations & Social Marketing Insight | Scoop.it

A much-ballyhooed Gallup study uncovered some ugly “truths” about social media, including a reputed inability to influence purchasing decisions. According to the study, 62 percent of Americans say Facebook, Twitter and their ilk have no influence on whether they purchase a product.

Although asking consumers to accurately recount the advertising methods that ultimately drove them to purchase is likely a fool’s errand, many marketers who have attempted to correlate standard social metrics to sales and other conversions have struggled to make a connection.

As a result, in many marketing shops the number of likes, shares and retweets a brand receives daily is lessening in importance. But that doesn’t mean social media offers nothing of value — advanced marketers are leveraging social data for reasons beyond direct marketing tactics....

Jeff Domansky's insight:

Interesting post looks closely at social media impact on purchasing decisions and comes up with mixed results.

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Dark Side of Social Sharing Comes Out of Shadows [Report]

Dark Side of Social Sharing Comes Out of Shadows [Report] | Public Relations & Social Marketing Insight | Scoop.it

If you track the social activity created by your content, then you might be missing the source of the majority of online shares according to a recent report. So called “dark sharing,” invisible to traditional tracking methods, now accounts for some 69 percent of social sharing globally, even outpacing Facebook and all the other public sharing channels combined according to the study.


Dark Social isn’t as sinister as the name might suggest. The term, first coined by Alexis C Madrigal, tech editor at Atlantic.com in 2012, describes web traffic that comes from sources traditional web analytics are unable to track. Just think how often you copy a link to an email, or instant message into a forum and you will get an idea of what it is and how powerful it can be in disseminating information....

Jeff Domansky's insight:

Do you know where your traffic is? 69% may come from untracked visitors and shares that's not necessarily a bad thing. Highly recommended reading for marketers 9/10

Mike Allen's curator insight, February 6, 2015 12:53 PM

over 60% of social traffic is not measured...the Dark side !