Public Relations & Social Marketing Insight
443.6K views | +2 today
Follow
Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
Your new post is loading...
Your new post is loading...
Scooped by Jeff Domansky
Scoop.it!

How to Supercharge Sales: Four Storytelling Plots to Eliminate Buyer Skepticism and Mistrust

How to Supercharge Sales: Four Storytelling Plots to Eliminate Buyer Skepticism and Mistrust | Public Relations & Social Marketing Insight | Scoop.it

In their book Made to Stick: Why Some Ideas Survive and Others Die, authors Chip and Dan Heath argue that stories are powerful persuaders because of their ability to simulate and inspire. When writing that book, they read hundreds of stories to search for templates of stories that would motivate, energize, and drive productive action.


The Heath brothers identified three basic story templates: the challenge plot, the connection plot, and the creativity plot. Those plots are based on Chip Heath's research at Stanford University. I've added a fourth, called the cautionary plot.


Each of these four approaches can, depending on the specific circumstances, convince the buyer to accept change—i.e., be come amenable to buying the seller's product or service....

Jeff Domansky's insight:

Storyselling can help sell and here are four plots to consider

No comment yet.
Scooped by Jeff Domansky
Scoop.it!

MediaPost Publications Consumers Disenchanted With M-Commerce 02/28/2014

MediaPost Publications Consumers Disenchanted With M-Commerce 02/28/2014 | Public Relations & Social Marketing Insight | Scoop.it

As far as consumers are concerned, multichannel shopping is old news. And many find mobile screens too small -- and retailers’ m-commerce sites too clunky. They prefer to navigate e-commerce on their own rather than put up with less-than-ideal offerings from their favorite stores, according to a new survey from PwC U.S. Retail & Consumer practice.

The report, based on responses from 15,000 online shoppers around the world, concludes that retailers need to move beyond omnichannel thinking to meet consumers’ broadening expectations. And it notes that while shoppers are increasingly open to m-commerce, they’re also disenchanted. Some 37% of shoppers in the U.S. say security fears prevent them from shopping by phone, 33% say their screens are too small, and 32% say they don’t own smartphones. Many retailers would be better served by ditching m-commerce platforms, the report says, and focusing on what people do want....

Jeff Domansky's insight:

Secret to brand success? "Consumers appreciate a good old-fashioned brand story that is compelling, with 79% of US respondents saying they shop at retail brands they trust and that provide a distinctive experience."

No comment yet.
Scooped by Jeff Domansky
Scoop.it!

Three ways to tell your brand's story with social media | Ologie

Three ways to tell your brand's story with social media | Ologie | Public Relations & Social Marketing Insight | Scoop.it

We no longer live in a broadcast age. That means you can’t just buy people’s attention—it must be earned. And the best way to earn it in an era where most messages are ignored is to tell a good story.


No matter what medium you use, a good story is authentic and creative, provokes an emotional connection, takes people on a journey, and inspires action. But with social media, it’s also important to know what will prompt people to share your story with their social networks. It usually boils down to one or more of the following reasons:

-  Bringing valuable or entertaining content to othersDefining ourselves to others

-  Growing relationships

-  Spreading the word about causes or brands we care about.


If you have a worthwhile story that people will want to share, then you have the foundation in place. You now need to make it come alive in social media. Here are three ways to do it....

Jeff Domansky's insight:

Three ways to tell your brand's story effectively social media.

LocalMark's curator insight, July 18, 2014 9:15 AM

We couldn't have said it better ourselves: share your brand's story.