Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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Message To P.R. People: Stop 'Reaching Out' To Me, OK?

Message To P.R. People: Stop 'Reaching Out' To Me, OK? | Public Relations & Social Marketing Insight | Scoop.it

In a reply to a publicist who contacted me recently on some subject or another, I surprised even myself when I wrote to her that I could not take up her pitch because she used the phrase “reaching out” in her email.


If memory serves, I actually went so far as to tell her it is my policy to say no to pitches in which the phrase “reaching out” or any of its variants is applied. It was a ridiculous, ornery reply to a well-meaning request for coverage, for which I apologize.

However, the “reaching out” phrase rankled me, and I am trying to figure out why. One reason is its overuse. This phrase -- “reaching out,” “reach out,” “reached out” or whatever form it takes -- is certainly overused in the p.r. biz today (and in many other places too)....

Jeff Domansky's insight:

Adam Buckman slays another tired bromide by lazy PR people who keep "reaching out" or wanting to "chat." 

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Sorry State – The Tale of the Tapes | 15 Seconds

Sorry State – The Tale of the Tapes | 15 Seconds | Public Relations & Social Marketing Insight | Scoop.it

We suppose it is possible for the Department of State to screw up the handling of questions about whether they lied to reporters even worse — but it is hard to figure out how.


The video below from CNN’s Jake Tapper today nicely lays out the series of offenses — but here is our quick summary:


In February 2013 Fox News correspondent James Rosen asked then State Department spokeswoman Victoria Nuland if there had been direct talks between the U.S. and Iran.  She essentially said “NO.”


In December 2013, Rosen points out to Nuland’s successor Jen Psaki that the correct answer would have been “YES” and asked if State routinely lied to reporters when they found it convenient. Psaki with a smirk said there are times when diplomacy needs privacy to succeed. (Translation: yes, we lied)....

Jeff Domansky's insight:

Lots of crisis management and media relations lessons here.

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