In fact, only 55% of online consumers reported that they can find all the health and medical information that they need on the Internet. The flood of health apps, websites, portals, health communities, and health news sites has created a bit of “information overload”, and patients need decision support tools to help determine what all this information means in the

context of improving and managing their own health

And

Consumer traffic to pharmaceutical corporate websites is low because usability is typically low.