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Creating trust onine is such a strange dance. The more you WANT trust the less you earn. Failure ot sell a big expensive itemon eBay brings the "trust and klout" economy to the front.
The tought lesson is we don't buy from those we don't trust and we don't trust anyone who wants to be trusted. How will we build trust? One careful step and service at a time.
Via Martin (Marty) Smith
