#HR #RRHH Making love and making personal #branding #leadership
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#HR #RRHH Making love and making personal #branding #leadership
Leadership, HR, Human Resources, Recursos Humanos, aptitudes and personal branding.May be you can find in there some spanish links.
Curated by Ricard Lloria
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What Successful Movements Have in Common

Discipline, for starters.
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#HR Why the Best Companies Always Have the Best Customer Service

#HR Why the Best Companies Always Have the Best Customer Service | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

I have never heard of anyone who has had a bad customer experience with Amazon, Apple, Costco, or Salesforce. The aforementioned companies are incredibly successful due, in large part, to a material focus on the customer experience. Not surprisingly, the stock market has handsomely rewarded these four companies over the past decade. 

 

Amazon is so customer focused that it will literally send you a replacement for a lost package immediately without ever implying that the customer is at fault. The result is a consumer experience that is so optimal that Amazon is the only place where many consumers decide to shop online. 

 

The same can be said for Apple when it comes to the in-store experience. Apple employees are so passionate about the products that I feel like I am talking to a polite tech enthusiast in the Apple stores and not Apple employees. The result is incredibly brand-loyal customers.


Via The Learning Factor
The Learning Factor's curator insight, June 5, 2016 6:02 PM

It can take 30+ years to build a brand and just a handful of poor customer experiences to destroy it.

Adele Taylor's curator insight, June 6, 2016 5:49 PM
Do you agree that the customer is always right?
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#HR #Leadership 65 Top Tips to Sharpen Your Time-Management Skills

#HR #Leadership 65 Top Tips to Sharpen Your Time-Management Skills | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

Every day, each of us has 24 hours to spend. Some of us make better use of that resource than others. Learning to manage time and spend it wisely is among the most significant things you can do to build personal and professional success.

Here are 65 of the best ways to manage your time:



Via The Learning Factor, Bobby Dillard
Ricard Lloria's insight:

One of the most important keys to personal and professional success lies in how you spend your time. Here are 65 of the best ways to manage it.

Lizzie Richards's curator insight, March 29, 2016 2:50 PM

One of the most important keys to personal and professional success lies in how you spend your time. Here are 65 of the best ways to manage it.

Dejan Nikolic's curator insight, March 30, 2016 9:14 AM

One of the most important keys to personal and professional success lies in how you spend your time. Here are 65 of the best ways to manage it.

Norman Demers's curator insight, March 30, 2016 9:18 AM

One of the most important keys to personal and professional success lies in how you spend your time. Here are 65 of the best ways to manage it.

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Three Ways To Reframe A Problem To Find An Innovative Solution

Three Ways To Reframe A Problem To Find An Innovative Solution | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

Reframing a problem helps you see it as an opportunity, and Seelig offers three techniques for finding innovative solutions:

1. Rethink The Question

Start by questioning the question you’re asking in the first place, says Seelig. "Your answer is baked into your question," she says.

Before you start brainstorming, Seelig suggests you start "frame-storming": brainstorming around the question you will pose to find solutions. For example, if you’re asking, "How should we plan a birthday party for David?" you’re assuming it’s a party. If you change your question to, "How can we make David’s day memorable?" or "How can we make David’s day special?" you will find different sets of solutions.

 


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Maggie Lawlor's curator insight, September 11, 2015 2:45 AM

To really make this work, add a dose of people who DON'T think like you - those you regularly disagree with, or wonder what planet they are on.  The follow these three techniques and stay open to all the ideas generated.

Ian Harris's curator insight, October 10, 2015 1:50 AM

Brain fodder!

Nancy Barnett's curator insight, October 14, 2015 10:36 AM

I love this idea about "frame-storming". The answers we get do depend on the way we ask the question. 

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8 Behaviors of Phenomenally Successful People

8 Behaviors of Phenomenally Successful People | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

You can be an analytical, data-driven, steely-eyed businessperson all you like, but business is ultimately about people.

That means business is also about emotions: yours and those of the people you interact with every day.

Incredibly successful people make a huge difference not just in their own lives but also in the lives of the people they care about, both professionally and personally.

Here's how:


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9 Ways the Most Successful People See Life Differently

9 Ways the Most Successful People See Life Differently | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

While supposedly every cloud has a silver lining, when you're truly up against it, silver linings can be really hard to find.

So take a moment and look at your challenges, your roadblocks, your barriers, your--well, everything you face on a daily basis--and see them for what they really are: blessings.

While some people are successful because they're given special opportunities, usually the difference in long-term success and failure lies in what we do when we're faced with adversity, misfortune, and seemingly insurmountable challenges.

Everyone faces the following difficulties; successful people find ways to stay positive, keep working, and eventually overcome what to others seems insurmountable.

And you can too. Today, start changing your perspective.


Via The Learning Factor, Mark E. Deschaine, PhD
The Learning Factor's curator insight, May 17, 2015 6:54 PM

Because success can often be achieved simply by changing your perspective.

Chrissie Webber 'Powering Business Potential''s curator insight, May 18, 2015 10:04 AM

Such a good article which highlights that success also comes from developing our own self-awareness as well as an ability to find the silver linings! 

Bill Brown's curator insight, May 21, 2015 3:37 AM

Managers do things right - Leaders do the right thing

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#RRHH #HR Performance #Management: We Won’t Fix the Problem by Ignoring It

#RRHH #HR Performance #Management: We Won’t Fix the Problem by Ignoring It | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

To meet this goal, a performance management system must provide some way to determine how employees are performing relative to their co-workers. Yet there is currently a trend in HR to “fix” performance management by eliminating the use of methods that compare employees based on performance.


This makes no sense since this is the very thing senior business leaders want from performance management!

 

The 2 performance management methods:


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The Learning Factor's curator insight, August 5, 2014 7:49 PM

When I ask business leaders in large companies what they want from performance management systems, the answer usually includes “identify the top performers in the company.”

Graeme Reid's curator insight, August 5, 2014 8:29 PM

If we want to fix performance management, we must create methods that accurately classify employees based on past performance in a way that maximizes their future performance and retention.  Rating employees to fit a bell-curve distribution is nonsensical, but identifying your top 10% of performers makes a lot of sense.

Ian Berry's curator insight, August 7, 2014 1:47 AM

Performance management like people management is dead. The question to ask of all performance systems Does our system inspire and make it simple for people to bring their best to their work? Any answer other than a resounding yes means system must be improved.

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7 Behaviors of Successful People

7 Behaviors of Successful People | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it
Forget luck. Embrace the right behavior patterns, and you'll be well on your way to success.

Via Bobby Dillard
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#HR Why It’s Better To Work With Someone Who Is Your Polar Opposite

#HR Why It’s Better To Work With Someone Who Is Your Polar Opposite | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

When it comes to love, opposites attract, but in business, the tendency can be to gravitate toward people who are similar. Having others agree with and support you feels energizing, but it can also be limiting.

 

In fact, partners who are polar opposites can strike the perfect balance for an effective and successful business, says Ruth Palacio, a corporate trainer who specializes in teaching respect in the workplace. "Understanding the value of what each partner possesses, and respecting the differences of one another are two main ingredients necessary for a successful business partnership," she says. "A third is setting a clear structure outlining each partner’s role and specific function based on their identified strengths."


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The Learning Factor's curator insight, April 28, 2016 6:52 PM

Working with people who think like you can feel supportive and safe, but it's also limiting.

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11 Ways Successful People Overcome Uncertainty

11 Ways Successful People Overcome Uncertainty | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

Our brains are hardwired to make much of modern life difficult. This is especially true when it comes to dealing with uncertainty. On the bright side, if you know the right tricks, you can override your brain’s irrational tendencies and handle uncertainty effectively.


Our brains give us fits when facing uncertainty because they’re wired to react to it with fear. In a recent study, a Caltech neuroeconomist imaged subjects’ brains as they were forced to make increasingly uncertain bets—the same kind of bets we’re forced to make on a regular basis in business.


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The Learning Factor's curator insight, December 22, 2015 5:10 PM

To boost your EQ, you have to get good at making sound decisions in the face of uncertainty, even when your brain fights against this. Fear not! There are proven strategies that you can use to improve the quality of your decisions when your emotions are clouding your judgment.

Nadene Canning's curator insight, December 26, 2015 5:06 AM

Tips on dealing with uncertainty #neuroscience

Ian Berry's curator insight, December 27, 2015 7:29 PM

A good list to contemplate The only one I'd question if asking what if questions. In the right context asking what if is essential

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The Only Two Rules You Need To Know To Be Successful In Work And Life

The Only Two Rules You Need To Know To Be Successful In Work And Life | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

There are three skills you need to be financially successful: making money, keeping money, growing money. James Altucher is mostly only good at making money.

 

"I’ve had several instances where I’ve started a business, sold it, made a lot of money, and then basically lost everything I made, whether it was $50 million or $5 million or whatever," he tells Fast Company. "I always have a tendency to lose everything I made."

 

There are some simple rules, like drink coffee first thing in the morning and 20 minutes before you write so that it "sets your brain on fire, makes you go to the bathroom, cleans your body out before you set your heart on fire." Then, there’s his 30% rule, which basically says that everyone should cut or rewrite at least 30% of their masterpiece after they think they’ve finished it.


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The Learning Factor's curator insight, September 1, 2015 8:16 PM

Staying focused on the right things can make all the difference.

Adele Taylor's curator insight, September 2, 2015 5:36 PM

There is definitely a few things I can take away from this article. I like the ideas concept, and also when your not healthy physically and emotionally your work suffers!

John Norman's curator insight, September 2, 2015 6:15 PM

I shall be looking to leverage this advice for myself.

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37 Secrets Only Successful People Know

37 Secrets Only Successful People Know | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

The business of business isn't really all that complicated. While there is, of course, specific knowledge required for specific industries, this post encapsulates everything that you'll need to know to survive and thrive in the business world.


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The Learning Factor's curator insight, May 24, 2015 6:54 PM

Everything you need to know about business, collected into a single handy article.

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#HR #RRHH 12 Things Successful People Reveal About Themselves At Work

#HR #RRHH 12 Things Successful People Reveal About Themselves At Work | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

My fellow columnist here at Inc., Dr Travis Bradberry, wrote an excellent article on the 12 things you should NEVER reveal about yourself at work. It made me consider this from the other side. I have seen all of the mistakes and mis-steps that Dr Bradberry identified, but telling people what to avoid is only half the battle. What can you reveal about yourself that can help you?

I have spoken with some of the most successful people I have had the pleasure to work with, and reflected on two decades of interactions with successful people to come up with what I believe is a comparable list of things you see in winners.

 


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The Learning Factor's curator insight, May 17, 2015 7:02 PM

In search of the elusive behaviors of the top-performers in every walk of life

Suntech iPark's curator insight, May 18, 2015 9:52 PM
When passion drives you, everything else follows... http://suntechipark.com/
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What The Happiest People Know About Work

What The Happiest People Know About Work | #HR #RRHH Making love and making personal #branding #leadership | Scoop.it

Study, work hard, and you will be successful.

 

This was the mantra repeated by educators throughout my youth. None of them added "be happy" to the success equation.

 

But a growing body of research in positive psychology and neuroscience is demonstrating that happiness is the secret ingredient to success. It turns out, our brains are more engaged, creative, productive, and resilient when in a positive state.

 

All this unhappiness comes with a high price tag to businesses, costing more than $550 billion a year in lost productivity. In his book, Donovan identifies 60 simple steps individuals can take to improve their happiness and get back on the path to success. Here are six of the top things happy workers do:

 


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Jill Miller, SPHR's curator insight, April 10, 2014 11:23 AM

The secret sauce for success? Finding happiness in our work -- even simple things -- makes a difference.

Denise Gabbard's curator insight, April 10, 2014 1:19 PM

Doing what you love can make you happy-- finding a way to make money while doing what you love is even better! 

Graeme Reid's curator insight, April 10, 2014 7:55 PM

If you don't enjoy what you do it is very difficult to be successful.  There are ways to re-frame the way that you look at things to help you focus on what is important to you.