As a business professional, do you frequently face situations where you need to “say a few words” without time to prepare? It might be a meeting, conference call or request to fill in for another speaker, to name just a few scenarios. For many, these situations can induce more anxiety than making a prepared presentation. As a result, you may find yourself rambling, filling your sentences with “ums” or, in the worst case, completely drawing a blank. When that happens, both your point and your credibility are in jeopardy.