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There was a time in the not-so-distant past when the American workplace operated under an implicit agreement: Employees who worked hard at their jobs and stayed loyal to a company were rewarded with job security, health benefits, and other perks. This bargain is an example of what’s known as the norm of reciprocity — repaying one kindness with another —and reciprocity is a universal component of the moral code that governs human behavior. Yet in today’s work world, reciprocity operates with less force.
Via The Learning Factor
Companies would be wise to build less calculative cultures where there is greater emphasis on morality and ethics, and where the norm of reciprocity still operates.
I found this an interesting piece because of learning about rewarding people in school. To find out that there is a lack of rewarding in the workplace surprises me. People work hard and should be rewarded for their contribution. I was not surprised by Professor Jeffrey Pfeiffer's research paper though, from my experience in the workplace, favours are not taken genuine anymore, they are about what can be achieved from them now, not a simple act of kindness anymore. I am not sure when it shifted but it has and it will be interesting to watch.
Hoe authentiek ben jij? Waarom mensen in werkrelaties anders omgaan met wederkerigheid dan in privé relaties.