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Think of the most annoying problem of your typical workweek. Maybe it’s a recurring one, something that’s constantly causing headaches for you but for which there’s no immediate solution. So you just put up with it.
As Sara Kalick, VP and general manager at the consultancy SYPartners, sees it, that putting-up-with-it will increasingly spell death by a thousand paper cuts for companies in 2017 and beyond. "Transformation," she said at a Fast Company Innovation Festival workshop this morning, "is fundamentally human-led, not systems- or process-led." That means that how well people go about solving problems is the key question that every change-related effort needs to answer.
But the good news is that it may be simpler than you might think.
Via The Learning Factor
It may seem shockingly simple in this age of high-tech solutions, but interacting with your fellow humans can make a big difference.