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These habits can suck the life from your conversations, says sound consultant Julian Treasure. Read this and strengthen your gift of gab. Over the years, I’ve identified a set of common emotional drivers that suck the power out of communication. I call them the four leeches. Most people — me included! — have most, or all, of them in some form. I’m not suggesting they’re bad, wrong or to be condemned outright; the trick is to be conscious of them and not let them run the show. Via Miloš Bajčetić 
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Scoop.it!
Elizabeth Stokoe studies conversation patterns. She explains how her research can be used to train people to interact more effectively. Via Ariana Amorim
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If you want to connect with people, you have to let them know you're listening. Here's how. Via Ariana Amorim, Mark E. Deschaine, PhD
Ariana Amorim's curator insight,
January 11, 2017 11:35 AM
Whitmore recommends going beyond the simple "How are you?" to ask open-ended questions that warrant more than a one-word response. The phrase she likes most: "Tell me." (Some examples: "Tell me about your weekend" or "Tell me, how did the two of you meet?")."Anytime you start a sentence with 'tell me,' it launches into scintillating conversation"
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From
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Want to have better conversations? It's time to break up with these pesky bad habits. Via Ariana Amorim, Mark E. Deschaine, PhD
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Welcome to the 2014 Ketchum Leadership Communication Monitor (KLCM), exploring the perceptions of over 6,500 people in 13 countries on five continents regarding effective leadership, effective communication and the intrinsic link between the two.
The third annual KLCM survey shows clearly that a global leadership “crisis” stubbornly persists, as consumers continue to be disillusioned with their leaders. Looking at leaders in business, government, community service, trade/labor unions and the not-for-profit sector, only 22 percent of those surveyed feel leaders are demonstrating effective leadership – down from last year – and even fewer than that are optimistic about seeing any improvement in leadership over the coming year.
The research also finds that open, transparent communication is absolutely critical to effective leadership. It is again the top-ranking attribute, with 74 percent viewing effective communication as very important to great leadership. Yet only 29 percent feel leaders communicate effectively. This gap between expectation and delivery has substantial commercial implications. Indeed, a clear majority of respondents boycotted or bought less from a company during the past 12 months due to poor leadership. Far fewer started buying or purchased more as a result of positive leadership perceptions. Via The Learning Factor
The Learning Factor's curator insight,
June 24, 2014 6:28 PM
This study explores the perceptions of over 6,500 people in 13 countries on five continents regarding effective leadership, effective communication and the intrinsic link between the two.
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Lenka Lutonska's curator insight,
January 29, 2013 5:40 AM
Rapport = basis for all successful communication. Great little tips about how to make this happen. 
Randi Thompson's curator insight,
February 13, 2013 7:23 PM
What does what you are saying to prospective customers do for your business? |
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You have three outstanding assignments sitting on your desk, your phone is lighting up with texts from your roommate reminding you of that party you don’t want to attend, and then your boss swings by to ask if you can stay late to help out on seven other tasks that need finishing.
Before you can stop yourself, “Uh, sure! I mean, of course,” tumbles out of your mouth. You know full well that you’re unable to handle another thing, but there’s just something about saying no that’s almost impossible to do. Via The Learning Factor
The Learning Factor's curator insight,
August 31, 2017 6:54 PM
You don’t have to feel guilty anymore. 
CCM Consultancy's curator insight,
November 14, 2017 12:41 AM
For many, saying no can feel harsh. But learning to turn down a request is a crucial skill to master. It’s important to create boundaries out of respect for yourself, your time, and your energy–we truly can’t do it all.
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Communication can make or break an employee’s ties to an organization. Learn 7 tips to make sure you can communicate better and solicit honest feedback. Via Ariana Amorim, Mark E. Deschaine, PhD
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"Sorry, let me just tell a quick story" is the fastest way to lose your audience before you even begin.
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From
hbr
Consider a delinquent taxpayer who receives one of the following two letters in the mail: Letter 1: We are writing to inform you that we have still not received your tax payment of $5,000. It is imperative that you contact us. Letter 2: We are writing to inform you that we have still not received your tax payment of $5,000. By now, 9 out of 10 people in your town have paid their taxes. It is imperative that you contact us. Via The Learning Factor
The Learning Factor's curator insight,
February 4, 2016 5:13 PM
Changing how you phrase things can pay off. 
rodrick rajive lal's curator insight,
February 5, 2016 1:36 AM
Experimenting with language, and simply not sticking to phrases and expressions, just because they have been used for ages, apparently just don't make them effective! Sometimes, official communication is so formal and brief, that the meaning is lost! This is indeed one article that highlights the need to review accepted norms of language for efficacy! The high sounding, "you are hereby warned that" , or "through the columns of your esteemed newspaper" seem too cliched to be effective, and at times the first one meant to intimadate the receipient might in fact add to the confusion!
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Got a know-it-all in your life who knows everything except, perhaps, how to act like a real human being? Read on for tips on how to deal. Via Anne Egros
Anne Egros's curator insight,
May 28, 2014 10:14 AM
According to the author of this article, Susan Davis, the Know It All (KIAs) are part of the most difficult people in the world to deal with, along with :
*The bullies *The stealth destroyers *The "yes" people **The complainers *The martyrs
There are KIAs everywhere but it is particularly annoying when this type of person is your boss, employee or co-worker.
So what can you do when you are engaged in a dead end conversation with a KIA or worse with a clique of KIAs?
No matter what you say, those people will never be interested in your ideas if they don't think like you. They usually use criticism, condescending or sarcastic tone and even try to intimidate you..
KIA people lack basic emotional intelligence and are self-defensive trying to exclude anybody who are not admiring their intelligence or agree with their truth or faith.
As much as possible stay calm and relaxed not trying to argue at all. You will always lose if you try to battle with their ego. In addition, it is not good for your heart and well-being as you may feel frustrated and angry.
In case having a conversation is unavoidable, then ask the KIA person questions about their field of expertise they will be more than happy to teach you something. |
