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When we don't have enough information, our brains seek "cognitive closure." Much of the time, it doesn't end well.
Via Kenneth Mikkelsen
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Rescooped by Ricard Lloria from LeadershipABC |
Scoop.it!
Via Kenneth Mikkelsen
Georgia Heffernan's curator insight,
April 9, 2016 4:08 AM
Know what motivates the people you are leading.
Ken Donaldson's curator insight,
May 11, 2016 6:38 AM
The Communication Guide For Leaders Who Aren't Sure What's Coming Next
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Social psychologist Arie Kruglanski has found that people with a high need for closure will "seize and freeze" on the first piece of information that gives them a feeling of knowing. Others, though, prefer to resolve tension through action. Both reactions are fine if the uncertain folks in your organization happen to either settle or act on something that proves productive. But without a leader to guide them, that isn't very likely.