RC2FM Connector enables long-awaited integration between FileMaker and RingCentral's core VoIP communications service (PBX).
Using your RingCentral telephone extension, RC2FM Connector makes the following features possible in FileMaker:
• Click/Tap to dial any phone number stored in FileMaker.
• Send outbound calls to any endpoint (your cell phone, home phone, or extension).
• Send/receive SMS to/from any contact stored in FileMaker in near real time.
• Send/receive Faxes directly from FileMaker containers or from your device's file system.
• Download call log and message log history and store them as FileMaker records.
• Download voicemails and store them as MP3's in FileMaker containers.
• Download call recordings and store them as MP3's in FileMaker containers.
• Download sent/received Faxes and store them as PDFs in FileMaker containers.
• Set the “Read” status of unread SMS, voicemails, and fax messages.
• Trigger scripts in your FileMaker custom app on incoming calls (Pro/Advanced only).*