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Customer expectation is at an all-time high and digital technology is changing the way your consumers can interact with your organization.This webinar looks into how to make customer experience improvements measurably by automating work and get collaborative workload intelligently prioritized and managed by an end-to-end approach.In the course of this webinar, Dr. Setrag Khoshafian, who introduced the term Process of Everything to the industry, will talk about the tremendous transformational impact of digitization.Four core areas of focus will be:
Adapting the pace of change for services, pro
