Attack the Root Cause, Not the Symptoms - Lean Self - A New Quality of Life | Lean Six Sigma Black Belt | Scoop.it
From leanself.org - November 25, 2013 8:33 AM
When something is causing us trouble, the natural reaction is to fix it quickly. Such troubles can be waste, as discussed earlier, but a lot of other things can go wrong, too. Unfortunately, just fixing things quickly can be the wrong reaction.