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If you want to hold brainstorms that unearth better, more creative ideas, it all starts with the number of people in the room. That’s my first tip for you: Follow the “pizza rule” for brainstorming. If you’re unfamiliar with the “pizza rule,” it’s the idea that if you have more people in a room than you could feed with a pizza, there are too many people in that room to hold a productive meeting. The same rule goes for a brainstorming session: If you’ve got a dozen people sitting around a table, expect a really long list of truly mediocre ideas. So, what else can you do other than bribe a group of two to six people with pizza to unearth good ideas? So glad you asked.
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You’re sitting in a conference room with all the big bosses. They’re meeting to discuss the annual budget, and it’s your job to pitch them your case for more money for your team. The problem? While you’re quite confident everyone has a vague idea what your department does, you’re not nearly as confident that everyone sees the importance of what you do or the way you do it. Why? Well, what you do is pretty specific. Maybe so much so that your own friends don’t quite get it. But even if that’s the case, you’re going to have to learn how to get people on board with your work when you’re looking for a cut of the company’s budget, meeting with someone from a completely different field, or pitching an idea to a client. Here’s how to do that:
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Team brainstorming seems like a good idea--at least, on paper. What usually happens is this: the company is experiencing a tough problem that no single person seems able to solve, so someone decides that more minds means more processing power, and before you know it you're all gathered in the conference room. One or two people churn out bad idea after bad idea, while everyone else stares at the wall or multitasks. There are no major breakthroughs and most of you are irritated at the waste of time. Sound familiar? Why is this such a problem?
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Doctors use the “universal pain assessment tool” to measure how uncomfortable their patients are. It’s a simple mechanism made up of smiley (and sad) faces. At one end of the spectrum is “pain free,” and on the other is “unimaginable, unspeakable pain,” with “tolerable” and “utterly horrible” falling in between. It’s not terribly scientific, but the tool helps medical professionals download your pain data from a little chip in your brain, so to speak, making it one of the best and fastest assessments at doctors’ disposal. It’s not just pain that’s difficult to quantify–so is the human experience generally. But researchers have devised tools to study other mushy concepts, too, including creativity. And in the process we’ve learned there’s at least one thing that tends to nudge people into measurably more creative thinking: boredom.
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One of the most difficult transitions for leaders to make is the shift from doing to leading. As a new manager you can get away with holding on to work. Peers and bosses may even admire your willingness to keep “rolling up your sleeves” to execute tactical assignments. But as your responsibilities become more complex, the difference between an effective leader and a super-sized individual contributor with a leader’s title is painfully evident. In the short term you may have the stamina to get up earlier, stay later, and out-work the demands you face. But the inverse equation of shrinking resources and increasing demands will eventually catch up to you, and at that point how you involve others sets the ceiling of your leadership impact. The upper limit of what’s possible will increase only with each collaborator you empower to contribute their best work to your shared priorities. Likewise, your power decreases with every initiative you unnecessarily hold on to.
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Ask the members of any team if they want to institute better processes, and be prepared for them to roll their eyes. “‘Better processes’ means ‘more bureaucracy,’” someone will mutter. But ask that same team how much they enjoy doing projects the hard way — duplicating efforts, scrambling to meet deadlines when someone drops the ball, or bearing the brunt of customer fury — and you can expect the floodgates to open. Why do people love to hate “process” but rail against disorganization? It is because most people associate processes with checklists, forms, and rules — the overseer breathing down their necks. Not surprisingly, leaders wanting to foster innovation and creativity are reluctant to institute such rigid controls and procedures.
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It’s hard to get anything done with all of the push notifications pulling us into other directions. You can find something else to do or think about at any given moment. But maybe the distractions aren’t the problem. Maybe it’s your willingness to be distracted that needs to be examined. “Distractions are by-products of a problem,” says Kyle Cease, author of I Hope I Screw This Up: How Falling In Love With Your Fears Can Change the World. “Something outside of you is pulling you away from yourself or a goal. But the distraction is actually on the inside, and what’s going on outside matches what’s going on inside.” We invite distractions as a way to handle three internal struggles, says Cease.
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Forming a first impression of someone takes seconds, and that can feel impossible to nail when you’re in a job interview. Luckily, most hiring managers take more time to form their opinion. A study published in the Journal of Occupational and Organizational Psychology found that the first 15 minutes are when an impression is made during an interview, and that’s enough time to connect and sell yourself. We spoke with hiring managers and found out what impresses them. Here are eight things to do to help you land the job.
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Have you ever heard about someone “cutting the line” to land their dream job? They’re the people getting the perfect position without ever submitting a resume, or negotiating a sweet signing bonus plus five weeks’ vacation, or getting hired for a role the company created just for them. How do they do it? Are they just naturally golden? Or do they know something you don’t? While you might use the word lucky, these folks aren’t necessarily more talented; they’ve simply perfected a way of approaching the job search in a manner others haven’t been trained in (or are fearful of adopting). This out-of-the-box approach gives them a notable advantage when it comes to standing out. So what do they know, and how can you follow their lead to make your next transition not only more quickly, but more successfully as well? Do what they do:
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A decade ago, I was a fresh-out-of-college entrepreneur trying to convince a Sri Lankan tea seller to make a deal with me. It wasn’t going very well. I wanted the seller, who owned a boutique tea company, to become a supplier for the loose-leaf retail tea business I was trying to get off the ground. I could sense the man’s skepticism—in fact, his first instinct was to refer me to his distributor—but even so, he heard me out. Rather than a flat-out “no,” be basically told me, “not yet.” Eventually, I managed to convince him to give me a shot. This ended up being the right decision for both of us. His teas helped fuel my startup’s early growth, and he now enjoys a huge contract as one of the suppliers to DAVIDsTEA.
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Can you imagine working for someone in a high-level leadership role, perhaps a CEO, and suddenly it dawns on you: This person isn't leadership caliber. Your next thought may be, How in the world did he (or she) make it this far up the ladder? It's a fair question. People are promoted into leadership roles every day who have no business belonging there. Sometimes it's political; other times it's the easier choice--promote from within and avoid the high cost of recruitment--but a bad choice, nonetheless. The biggest challenge leaders face is performing to the set standards of the best in the business. This means raising the bar really high--as the ten hugely successful CEOs I wrote about recently have done. In the end, you'll find the leadership journey is predicated on two things that drive success: Results and relationships. You can't have results at the expense of people. And serving your tribe well without getting results is merely putting lipstick on a pig.
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Teddy Roosevelt did it. Harry Truman did it. Want to be an outstanding leader? Keep a leadership journal. As part of my executive coaching work, one of the most effective tools I recommend that powers up the coaching process is a leadership journal. The exercise of leadership is not unlike a sport you play. When you review your actions in the field you learn what worked, what didn’t, and adjust along the way. Leadership guru Peter Drucker said: “ Follow effective action with quiet reflection. From the quiet reflection will come even more effective action. ”
Via The Learning Factor, Kevin Watson, Bobby Dillard
Teddy Roosevelt did it. Harry Truman did it. Want to be an outstanding leader? Keep a leadership journal. As part of my executive coaching work, one of the most effective tools I recommend that powers up the coaching process is a leadership journal. The exercise of leadership is not unlike a sport you play. When you review your actions in the field you learn what worked, what didn’t, and adjust along the way. Leadership guru Peter Drucker said: “ Follow effective action with quiet reflection. From the quiet reflection will come even more effective action. ”
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Forget slogans and posters. Forget mission statements. Forget culture decks. A survey of over 400,000 people across the U.S. found that when employees believe promotions are managed effectively, they are more than two times as likely to give extra effort at work -- and to plan for having a long-term future with their company. But wait, there's more: When employees believe promotions are managed effectively, they are more than five times as likely to believe their leaders act with integrity. The result? At those companies, employee turnover rates are half that of other companies in the same industry. Productivity, innovation, and growth metrics outperform the competition. For public companies, stock returns are almost three times the market average.
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Effectively managing others is both a science and an art, just like programming or playing an instrument. Based on personality and past experiences, some people tend to naturally be stronger at leading and inspiring others. That being said, anybody can learn how to be an effective manager if given the right training. What's nice about the world we live in today is that you don't have to reinvent the wheel to be a great leader. Countless studies have been poured into determining what makes for a good manager. Whether you've always seen yourself as a natural leader or are scared in front of others, here are six science-backed tactics that are universally effective.
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Many leaders believe a team is only as strong as its weakest link. Thus many organizations spend a lot of time working to attract the best talent, while performance-managing those that aren't operating at the standard they would like. But building a world-class team isn't about just getting the right people on the bus. It's about making sure you have a game plan in place that makes everyone on your team operate at a higher level. So if you want to build a team that consistently overflows with top performers, build a team philosophy and culture designed to enable everyone who is part of it to excel.
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Are you a micromanager? You will probably say no. Maybe you self-deprecatingly call yourself a “control freak.” Or just “hands-on.” You just “care too much.” And it’s true: You do feel a certain need for a sense of control over your work. You are responsible, after all–perhaps more responsible than some of your coworkers or direct reports. You’re afraid of mistakes and believe that if something needs to be done well, you’d better do it yourself. But this isn’t just because you’re an “independent self-starter” who holds their work to a high standard. It might be that, too, but it’s probably also because you’re feeling stressed.
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One of the most difficult transitions for leaders to make is the shift from doing to leading. As a new manager you can get away with holding on to work. Peers and bosses may even admire your willingness to keep “rolling up your sleeves” to execute tactical assignments. But as your responsibilities become more complex, the difference between an effective leader and a super-sized individual contributor with a leader’s title is painfully evident. In the short term you may have the stamina to get up earlier, stay later, and out-work the demands you face. But the inverse equation of shrinking resources and increasing demands will eventually catch up to you, and at that point how you involve others sets the ceiling of your leadership impact. The upper limit of what’s possible will increase only with each collaborator you empower to contribute their best work to your shared priorities. Likewise, your power decreases with every initiative you unnecessarily hold on to.
Via The Learning Factor
Getting smart people into your company is hard enough. Turning them all into great collaborators and risk-takers is even harder. Even on the most high-performing teams, coworkers don’t just openly share feedback and challenge each others’ ideas all on their own–managers need to create a culture that encourages this. And that usually requires building your team’s collective emotional intelligence. Here are a few straightforward (and entirely low-tech ways) to get started.
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Running a business is an inherently emotional experience. Even the most stoic leaders are bound to find themselves becoming invested not only in outcomes, but in people and processes as well. While emotional leadership is often regarded as a liability, lack of personal investment can also bring about negative outcomes. I’ve learned that the best leaders are those who can recognize emotionally-charged situations, rise above the passions of the movement, and maintain a level head. Good leaders are quick to listen and slow to anger.
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We call ourselves “human beings,” but I think that title is aspirational: one we are meant to earn. Being human should mean we are capable of higher-level thought and can choose rationally how we respond to external events as well as to internal thoughts and emotions. Now, I don’t know about you, but all I need is to be cut off in traffic or have my husband use the wrong tone of voice to witness my own inability to do this well. Perhaps the most surprising element in business today is that we often behave in ways that are extremely ineffective and quite beneath us. Even those among us who are highly educated senior-level professionals fall into these traps.
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The contemporary business world lauds those who are seen as creative. Innovators such as Elon Musk and Jony Ive have become household names. Yet, for many of us, despite our best efforts to be recognized as creative thinkers, our suggestions in meetings are ignored and our pitches to bosses get rebuffed. If your colleagues have already formed an opinion of you as technically competent but a little staid, it’s going to take a lot to change their minds and get them to listen — a situation that’s especially true for women, who, research suggests, are often unfairly viewed as less creative than men.
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Let's call this call this curator friend Cynthia. Cynthia wrote back, “Two other curators worked with me on this (and may join us!), so I can’t take full credit.” She asked that I instead reference her with the significantly less exciting descriptor, “one of the curators of this exhibition." She was understandably hesitant to get all the credit and wanted to make clear that there were other people involved with the exhibition. While accurate, the new version was far less descriptive and complimentary than what I’d suggested. Feel familiar? The balancing act women navigate surrounding self promotion can be exhausting.
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Self-help advice isn’t exactly in short supply. There are research-backed tips out there for boosting confidence, resilience, risk taking, and adaptability. The message is pretty clear: Feel better about yourself or change your beliefs about what you’re capable of, and you’ll excel. Indeed, ample scientific evidence supports each of these claims. Nevertheless, most self-improvement strategies focus too much on the person who’s trying to do the improving. Much of the time, the same outcomes you’re trying to achieve by changing your own habits, attitudes, and behaviors depend on how you view other people.
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Lately I’ve been spending more of my time and energy on freelance work because sometimes running a startup can be hard on the personal bank account. I’ve been lucky to be able to set aside time to take on that work and look for more, but it’s been a huge learning process. Balancing freelance and startup work can make life kind of crazy. And since I do remote work I’m often scheduling meetings and conversations across several time zones. I’m loving being busy though and am learning so much. One of the things I’ve learned is to make sure I take the time to have quiet, slow moments throughout my day. It helps me appreciate each day more. Here's how I do it:
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As a High D/I on the DiSC model I've always loved a good brainstorming session. Nice little article to get you thinking and perhaps change things up a little in the boardroom. Also check out Edward De Bono's 6 Thinking Hats book - fast and effective way to problem solve involving brainstorming that you might also like to read. Have a great week ahead.
Squashing bad ideas could lead people to fear speaking up, missing out on good ideas as a result. But if you’re giving every idea equal due regardless of merit, then you get off-track real fast and end up down a bad idea rabbit hole.