With the diffusion of easy-to-use Web 2.0 tools, such as podcasts, blogs and wikis, e-learning has become a popular mechanism for individual training. While individuals use these tools in the hope that their training will improve their performance, this relationship is not a given. This paper proposes that an individual’s level of digital literacy affects her performance through its impact on her performance and effort expectations. To explain the influence of digital literacy on the intention of individuals to continue using e-learning and their performance, we integrate the concept of digital literacy with the Unified Theory of Acceptance and Use of Technology (UTAUT) and test our model using survey data from New Zealand accountants working in small and medium-sized enterprises (SMEs). The results indicate that these relationships were significant: digital literacy on users’ performance and effort expectations, performance expectations on users’ intentions to continue using Web 2.0 tools, and continuance intention on performance. These findings suggest that individual digital literacy facilitates the use of e-learning, and should be considered when examining the impact of the latter on performance.
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Information and digital literacy in education via the digital path
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Literacy in a digital education world and peripheral issues.
Curated by
Elizabeth E Charles
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Knowledge plays an important role in the productivity and prosperity of economies, organizations, and individuals. Even so, research on learning has primarily focused on the role of doing (experience) in fostering progress over time. To compare the effectiveness of different sources of learning, the authors take a micro approach and study learning at the individual level. They argue that learning from direct experience can be more effective if coupled with reflection—that is, the intentional attempt to synthesize, abstract, and articulate the key lessons taught by experience. Using a mixed-method approach that combines laboratory experiments and a field study in a large business process outsourcing company in India, they find support for this prediction. Further, they find that the effect of reflection on learning is mediated by greater perceived ability to achieve a goal (i.e., self-efficacy). Together, these results reveal reflection to be a powerful mechanism behind learning, confirming the words of American philosopher, psychologist, and educational reformer John Dewey: We do not learn from experience ... we learn from reflecting on experience. 
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The role of digital literacy