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Scoop.it!
If there’s a downside to another academic year coming to a successful close, it’s reading course evaluations. This post explores how we respond to those one or two low evaluations and the occasional negative comments found in answers to the open-ended questions. Do we have a tendency to over-react? I know I did. 
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Scoop.it!
People often hide constructive criticism inside a compliment, and those on the receiving end never hear it. Is there a better way to provide feedback?
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