Information and digital literacy in education via the digital path

There are many studies that look at how online students differ from those in face-to-face classes in terms of performance, satisfaction, engagement, and other factors. It is well-known that online course completion rates tend to be lower than those for traditional classes. But relatively little is known about what the unsuccessful online student has to say about his or her own experience and how they would improve online learning. Yet these insights can be vital for distance educators.