Discovery Should Be Delivery: User-Centric Principles for Discovery as a Service - The Scholarly Kitchen | Information and digital literacy in education via the digital path | Scoop.it

The discovery environment is often frustrating for all stakeholders. Tools are fragmented. Metadata is insufficient. Authentication and interface design issues block access to resources even when one has rights to them. Even Google and Google Scholar, often cited as favorites of researchers because of ease of use and relative success in identifying full-text, are limited by questions of coverage and limited transparency in algorithms for search and results ranking.