Every year, EDUCAUSE works with higher eduction leaders to identify the top 10 IT issues that will influence and challenge institutions in the coming year. In 2020, EDUCAUSE approached this process differently, reflecting the unprecedented turbulence and transitions that have defined higher education this year. For 2021, the organization has identified three potential scenarios that colleges will likely pursue as they envision life after the COVID-19 pandemic: models of "restore," "evolve" and "transform." "